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PM Pediatric Urgent Care
- Urgent Care
- Braintree, MA
About this business
Location details
97 Pearl St, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
Great experience! We were seen very quickly and staff was kind and knowledgeable.
Business response:
Hello Maggie. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
The staff and clinicians were welcoming, efficient and thorough. We were a walk in so it did take a little longer but the staff was apologetic and hard working despite the limited providers available. We received a follow up call and message on the portal to give us a final update. We will definitely be back if we’re not able to go to our regular pediatricians office. I hope the Braintree office remains open as it is utilized by the community and very much needed. We only had to wait 2 hrs but I’m sure it would’ve bee... read more
Business response:
Hi Cindy. Thank you for the review! Your satisfaction is our top priority.
We got a help, thank you!
Business response:
Hello, Tatiana. Thank you for your feedback! Your kind words are greatly appreciated.
Dr Holly and her nurse were professional. When they couldn’t help my child’s situation they immediately referred us to Boston children’s hospital. And even took their time to preregistered us at the emergency department so we didn’t need to wait long there. They did not even charge us anything for taking a look at my child’s injury. I greatly appreciated it. And my child is on her way to recovery!
Business response:
Hi Nikkie. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Don’t bring your kids here Was turned away with my 5 years old because the front desk staff couldn’t find the insurance information. Came here couple times in the past ,they never did anything.just send me back to ER .
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Went there for a sick visit for URI sx, waited about an hour and 30 mins to be seen, with an appt scheduled. I get it some days are busier and that this particular date there was only one MD on staff (os so we were told afterwards) and this doctor was nice and apologetic .. but we waited so long after vitals were done, no one came to check on us or even notified us of the doctor running behind, the doctor came in and “evaluated” my child for about two minutes and offered a popsicle and an apple Juice to see if he could “keep... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I found the doctor on call to be borderline rude and I was seriously concerned about my daughter and although the lovely lady at the desk questioned whether we needed to go directly to the er, whomever she spoke to in the back to her to check us in. All the nurses were lovely
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Wait time was as good as ER. Checked in 5:11pm, seen @5:50pm, with 1 pt ahead. What was most annoying was hearing what seemed to be a prospect employee interview follow-up as we sat waiting. Explanation from NP was on point, I giver her credit. But I ain’t coming back. Thanks for the service!
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Would not return poor service
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 538 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open tomorrow at 9:00 a.m.