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PM Pediatric Urgent Care
- Urgent Care
- Braintree, MA
About this business
Location details
97 Pearl St, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The staff was very welcoming and professional. I mean that from the front office to the nurse and doctor
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Azner! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
Doctor was very attentive to my son. Got in and quickly got out.
Business response:
Hello John. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
Great experience! We were seen very quickly and staff was kind and knowledgeable.
Business response:
Hello Maggie. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
The staff and clinicians were welcoming, efficient and thorough. We were a walk in so it did take a little longer but the staff was apologetic and hard working despite the limited providers available. We received a follow up call and message on the portal to give us a final update. We will definitely be back if we’re not able to go to our regular pediatricians office. I hope the Braintree office remains open as it is utilized by the community and very much needed. We only had to wait 2 hrs but I’m sure it would’ve bee... read more
Business response:
Hi Cindy. Thank you for the review! Your satisfaction is our top priority.
We got a help, thank you!
Business response:
Hello, Tatiana. Thank you for your feedback! Your kind words are greatly appreciated.
Dr Holly and her nurse were professional. When they couldn’t help my child’s situation they immediately referred us to Boston children’s hospital. And even took their time to preregistered us at the emergency department so we didn’t need to wait long there. They did not even charge us anything for taking a look at my child’s injury. I greatly appreciated it. And my child is on her way to recovery!
Business response:
Hi Nikkie. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Wait time was as good as ER. Checked in 5:11pm, seen @5:50pm, with 1 pt ahead. What was most annoying was hearing what seemed to be a prospect employee interview follow-up as we sat waiting. Explanation from NP was on point, I giver her credit. But I ain’t coming back. Thanks for the service!
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Would not return poor service
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
The doctor in that place was so rude and had no personality. My 3 year old son fell asleep because we were waiting for over an hour and a half but honestly the wait was no big deal. The doctor seemed so annoyed with him being asleep and was asking some rude questions. You work at a pediatric urgent care you should expect that! The doctors I go see at an adult urgent care have more empathy than her. The receptionist and the nurse were great though. Too bad you can’t give a rating for the staff individually.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 356 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 11:00 a.m.