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PM Pediatric Urgent Care
- Urgent Care
- Forest Hills, NY
About this business
PM Pediatric Care came to life in 2005, when Dr. Jeffrey Schor and Steven Katz — college roommates who went on to pursue careers in medicine and business — wanted to create an alternative to the emergency department and a friendly environment designed exclusively for children and young adults. Since then, PM Pediatric Care has expanded across the country with the mission to improve healthcare access, quality, and service. To date, we have seen over 4 million patients, treating everything from asthma attacks to sports injurie... read more
Location details
70-20 Austin St, Forest Hills, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I came in on the 4th of July with my son who was recovering from a virus. Although it was a holiday you were fast, efficient, and we were able to see a doctor immediately. She had a nice personality and the perfect mix of care without being overly cautious. Thanks for being there for us!
Business response:
Hello Hilary. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
The entire staff was kind, patient, friendly and professional. When you have a sick child there is no room for unpleasantries and thankfully we didn’t experience any of that. The Dr went above and beyond to help us find an open pharmacy, since it was late night, which speaks volumes of who she is. She also gave our child a dose of medication so that his treatment could begin in case we needed more time finding a pharmacy solution. Overall they made a very emotional situation less frightening and stressful!!
Business response:
Hello Monet. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
My experience is already amazing.
Business response:
Hi Michelle. Thank you for the review! Your satisfaction is our top priority.
A clean place, they are very friendly, they are very professional and they helped me a lot to know what my son had. I really recommend the place
Business response:
We greatly appreciate your review, Nathalie! We sincerely appreciate your feedback and hope that your child feels better soon.
The nurse and doctor were great, no complaints there. But the front end... bad. Receptionist needs work on hospitality. When I walked in, there was no one behind the desk for over 20 mins. And when she finally appeared, nothing but attitude.
Business response:
Hello Nikki, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family ... read more
The service from the front desk was just callous. I understand we might sometimes have long days and working in such environments can desensitize a lot of individuals. The “why” of your job should never be that far gone that one forgets to treat people who are seeking care of their little ones with respect. I have visited before and never experienced this so I was taken aback with the level of insensitive treatment from the front desk. The doctor was okay.
Business response:
Hello Karla. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
Fast service
Business response:
Hi Sneha. Thank you for the review! Your satisfaction is our top priority.
We got checked u and got help
Business response:
Hi, Mehrigiyoh. We appreciate the kind words and are glad we could provide you with a positive experience!
Fast and efficient. Doctors and staff were extremely helpful and warm.
Business response:
Hello Marisol, Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.9 star rating with 247 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.