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PM Pediatric Urgent Care
- Urgent Care
- Forest Hills, NY
About this business
Location details
70-20 Austin St, Forest Hills, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I took my 4-year-old daughter to this urgent care for rashes on her hands and feet. Without any testing, the doctor quickly diagnosed her with coxsackievirus based only on my older child’s past symptoms, even though my older child had a different condition. At first, she refused to prescribe anything for the itching, only agreeing after I insisted. While the medical assistant was kind, the nurse act like she don’t want to touch my child . Overall, I was disappointed with the lack of thorough evaluation and care. I wouldn’t r... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Terrible experience because of the African American rude receptionist
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Spent 100 dollars copayment on my two kids and didn’t even get an x ray for neumonia concerns. Felt waste my time and money .
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Pésimo servicio en recepción. Es verdad que no hablo ingles pero use traductor y aún así no quieren a tender la persona de recepción es muy grosera.. no ayudan nada ..
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I took my son in for coughing, congestion, wheezing, V+ about a week ago. Also mentioned it was hard for him to sleep at night, and that he doesn’t want to eat anything. He hasn’t improved since I was there, he was diagnosed with an ear infection..okay fine. I was in shock because he showed 0 signs. The doctor was in the room for about 2-3 minutes rushing out after I waited 2 hours. And I get she was alone I work in the vet field and know how crazy things can get but after waiting 2 hours to be seen you diagnosed my son with... read more
Business response:
Hi Allison, We are grateful to hear from you and are disappointed to hear that you experienced miscommunication during your visit. At PM Pediatric Care, we strive to provide clear communication with all our patients. We have shared your review with our management team in hopes of making necessary improvements. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. Thank you for reaching out.
My experience was lousy. I waited 2 hours just to see a Doctor and then she didn't even want to take an X-ray. I had to ask Her to take an x-ray. The doc. seemed very overwhelmed and very tired and annoyed by the end of the night.
Business response:
Your feedback is important to us. We are disappointed to hear about your experience at PM Pediatric Urgent Care. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Amazing MA amazing Doctor but the front desk check in staff wasnt as helpful. Forced to pay $50 when I informed her I met my deductible and out-of-pocket max with my insurance. Hate having to deal with the hassle of waiting for the billing department to then try and get a refund issued. Why not have a bill later option when we have to sign a financial responsibility form to be seen anyway. It just puts unnecessary burden on a person who is obviously dealing with a pediatric medical issue. Would be a 5 out of 5 if they had a ... read more
Brought my kid for fever. The doctor didnt look at my kids throat only up until we mentioned it. The doctor saw exudates and inspite of me telling that my daughter took Augmentin recently, the doctor prescribed amoxicillin again. Other staff are nice .. appointment system is good. But try to find a doctor that cares.
Mi hija tenía infección del Oído, la Doctora no le dio Medicamento y llevaba 4 días con Fiebre . PESIMA ATENCIÓN Y PESIMA ATENCIÓN MEDICA.
Business response:
Hola Escolástica. Lamentamos saber que no cumplimos con sus expectativas. Tenemos expectativas muy altas en PM Pediatric Urgent Care y nos encantaría tener la oportunidad de mejorar. Por favor contáctenos en info@pmpediatrics.com con sus comentarios.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 3.8 star rating with 695 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.