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PM Pediatric Urgent Care
- Urgent Care
- Forest Hills, NY
About this business
Location details
70-20 Austin St, Forest Hills, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Fairy and professional, not kids friendly, are people friendly long? Wait, also, there was no one there. Why the wait
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The registration was easy place very clean and nice. As soon as you arrived the front desk gives aptitude. Then you go to the doctor and the nurse only weights the baby, vitals and ask some questions doctor came check ears said infection i ask more questions didn't address it. Came out of the room. I understand they are used to it to have kids crying but they need empathy. I came out to see if i cana leave and instead or give documents as fast as they can they were gossiping. I think is new staff because this never happened... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Great but the medication was sent to wrong pharmacy despite requesting a specific 24 hr pharmacy and providing address. As a result caused an hour delay in getting meds with a sick child that had 103.5 fever.
No medication to pick up from pharmacist after we waited.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I took my 4-year-old daughter to this urgent care for rashes on her hands and feet. Without any testing, the doctor quickly diagnosed her with coxsackievirus based only on my older child’s past symptoms, even though my older child had a different condition. At first, she refused to prescribe anything for the itching, only agreeing after I insisted. While the medical assistant was kind, the nurse act like she don’t want to touch my child . Overall, I was disappointed with the lack of thorough evaluation and care. I wouldn’t r... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Terrible experience because of the African American rude receptionist
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Spent 100 dollars copayment on my two kids and didn’t even get an x ray for neumonia concerns. Felt waste my time and money .
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Pésimo servicio en recepción. Es verdad que no hablo ingles pero use traductor y aún así no quieren a tender la persona de recepción es muy grosera.. no ayudan nada ..
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I took my son in for coughing, congestion, wheezing, V+ about a week ago. Also mentioned it was hard for him to sleep at night, and that he doesn’t want to eat anything. He hasn’t improved since I was there, he was diagnosed with an ear infection..okay fine. I was in shock because he showed 0 signs. The doctor was in the room for about 2-3 minutes rushing out after I waited 2 hours. And I get she was alone I work in the vet field and know how crazy things can get but after waiting 2 hours to be seen you diagnosed my son with... read more
Business response:
Hi Allison, We are grateful to hear from you and are disappointed to hear that you experienced miscommunication during your visit. At PM Pediatric Care, we strive to provide clear communication with all our patients. We have shared your review with our management team in hopes of making necessary improvements. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. Thank you for reaching out.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 3.9 star rating with 795 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.