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PM Pediatric Urgent Care
- Urgent Care
- Springfield, NJ
About this business
Location details
355 US-22, East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Didn’t even see a doctor. Made an appointment for 10 and waiting for an hour without seeing anyone.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I rarely leave reviews, but I felt it was important to share this experience. When my son and I arrived, we felt welcomed. The front desk staff was kind, friendly, and made us feel comfortable right away, which I appreciated. Once we were brought into the exam room, things felt a little different. The nurse who came in to triage appeared nervous and did not take vitals right away. My biggest concern was the interaction with the NP who evaluated my son. She entered the room without knocking, did not introduce herself, and nev... read more
Waited 110 minutes. Never told the x ray machine wasn’t working
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I’m extremely disappointed with my experiences at PM Pediatrics. I have now taken my children there three separate times hoping to avoid a trip to the ER, and each time we were turned away for different reasons. The first two times I tried to give them the benefit of the doubt, assuming it was just a one-off situation. However, after the third time being turned away when my child needed care, it’s clear this is a pattern. As a parent, when you go to an urgent care facility you’re expecting at least to be evaluated or helped—... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
We had an appointment at 11:30 But didn’t get called into the room until 12:30. People who arrived after me with no appointment were called in before us.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
My son has spotting on his lungs proven by intensive observation shown on his x ray at overlook hospital but unsure if he was just being rushed out and stating he was fine which is none sense to me. That’s basically a sign of pneumonia that was left untreated
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
The wait time was long and the doctor was rude didn’t even introduce herself. She was not kid friendly at all she was super rude to my kid.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Digusting service and facility. The receptionist refused service since she claimed there was no card on file when there was one as we have went several times to pm (now never again). I did not have my wallet on me and they refused to see my son! I had Apple Pay for the co pay and they had my insurance info. Disgusting office and unethical to refuse service for such a stupid reason. Unprofessional and clearly do not care about kids!
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Waiting time was terrible
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 1,317 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 7:00 a.m.