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PM Pediatric Urgent Care
- Urgent Care
- Springfield, NJ
About this business
Location details
355 US-22, East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Front desk and PAs were helpful, friendly , caring, and comforting. Wasn’t many patients waiting so we were seen very quickly.
Business response:
Hello Juan, We appreciate you sharing your feedback. We are happy to hear that you had a positive experience with us! Expedient and excellent service for all our patients is a priority at PM Pediatric Care. We hope your child is feeling better.
Waited 45 min to be seen after speaking with the nurse. It was not busy, nurse practitioner was at her computer as I watched.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope you will let us care for your family again.
I would give zero stars if I can. The place is not equipped with basic functional or reliable equipment such as pulse oximeter. The one they had is not suitable for a baby and it registered incorrect reading. A medical assistant, a nurse, and the provider (who is not an md), failed to get an accurate reading, which led to the provider making the wrong diagnosis and wanted to administer incorrect medication on-site. Thankfully, we doubted their medical judgment, and decided to take our daughter to a hospital. Hospital confirm... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
It was around 8:30 at night on a Sunday. I brought my daughter who is five years old with a fever that we couldn’t get to come down. When we did see the doctor, the doctor told us that she had allergies. She told us to take Claritin in the morning and Zyrtec at night. Again, my daughter had a fever. We asked the doctor. What about the fever and they said just give her 10 ML‘s of Motrin. Of course I already knew that this was wrong because when there’s a fever, there is an infection. So I did the best I could for the weekend ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The only pleasant experience I had was with the receptionist working. I’m most certainly did not receive a thorough exam as well as no testing that was offered to try and diagnose my illness. I felt brushed off and that my concerns weren’t that big of a deal. I even said have a good night and thank you for the doctors note in which I received no comment back. I often never leave reviews because I hate to complain, but my experience was extremely unpleasant. And I will no longer use your services and allow my insurance to pay... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Didn’t even see a doctor. Made an appointment for 10 and waiting for an hour without seeing anyone.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I rarely leave reviews, but I felt it was important to share this experience. When my son and I arrived, we felt welcomed. The front desk staff was kind, friendly, and made us feel comfortable right away, which I appreciated. Once we were brought into the exam room, things felt a little different. The nurse who came in to triage appeared nervous and did not take vitals right away. My biggest concern was the interaction with the NP who evaluated my son. She entered the room without knocking, did not introduce herself, and nev... read more
Waited 110 minutes. Never told the x ray machine wasn’t working
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I’m extremely disappointed with my experiences at PM Pediatrics. I have now taken my children there three separate times hoping to avoid a trip to the ER, and each time we were turned away for different reasons. The first two times I tried to give them the benefit of the doubt, assuming it was just a one-off situation. However, after the third time being turned away when my child needed care, it’s clear this is a pattern. As a parent, when you go to an urgent care facility you’re expecting at least to be evaluated or helped—... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 1,374 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.