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PM Pediatric Urgent Care
- Urgent Care
- Springfield, NJ
About this business
Location details
355 US-22, East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
If you have an appointment, they are quick to see you. Doctors are friendly and knowledgeable. The only bad thing would be the late opening but other than that definitely my go to for any emergencies.
Business response:
Hello Heriberto, Thank you for sharing your feedback. We are happy to hear that you had a positive experience with us! We strive to provide short wait times and excellent service for all PM Pediatric Care patients. We appreciate your feedback and we hope that your child feels better soon.
Nurse and PA were superior. Great bed-side manner too.
Business response:
Hello John, Thank you for sharing your feedback. We are glad to hear that you had a positive experience with us! It is important to us to offer top-notch care and excellent service to all PM Pediatric Care patients. We hope your child is feeling better.
Front desk and PAs were helpful, friendly , caring, and comforting. Wasn’t many patients waiting so we were seen very quickly.
Business response:
Hello Juan, We appreciate you sharing your feedback. We are happy to hear that you had a positive experience with us! Expedient and excellent service for all our patients is a priority at PM Pediatric Care. We hope your child is feeling better.
Digusting service and facility. The receptionist refused service since she claimed there was no card on file when there was one as we have went several times to pm (now never again). I did not have my wallet on me and they refused to see my son! I had Apple Pay for the co pay and they had my insurance info. Disgusting office and unethical to refuse service for such a stupid reason. Unprofessional and clearly do not care about kids!
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Waiting time was terrible
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I’d rather go to the ER and wait 5 hours than come back here. Not only did I spend $50 to not find out what virus is affecting my child (I could have bought a rapid test from Amazon and found out faster). I was also forced to put my card on file for emergency services. I have never heard of such exploitation for emergency services. I refused to do so and was told my daughter could not be seen. In the interim my child sat in the waiting room with a fever and could barely keep her eyes open. As a parent you’re pushed into a co... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I made an appointment the day before for 11 AM because my daughter kept complaining that her pinky toes still hurt from a previous injury. I received a phone call around 10:35am (25min before my appt) stating that the x-ray tech does not arrive until noon and I would have to check online for a later appointment or be considered a walk-in. I expressed how disappointed I felt with the service because I specifically made an appointment to reduce the wait time being that I have multiple children. I stated that it’s not my fault ... read more
Concerning the billing practices and lack of transparency at PM Pediatrics we would like to bring the following matter to the attention of potential clients: when we visited PM Pediatrics, we were informed that since we did not have insurance, we would need to pay cash upfront before being seen by a doctor, as they do not check you in unless you pay. Fast forward eight months later, and out of the blue, we received an email stating that we owe $175 for the same service again. There was no explanation for the charge, no prior... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
I normally rave about this place but last nights visit put a bad taste in my mouth, I came there because my son was under the weather and had a sore throat, the nurse was very nice but the doctor came into the room and didn’t speak to me or my son, just started asking him questions, got aggravated when he was taking to long, didn’t communicate anything, I had to ask if he had a fever and then to top it off stood in the door way and told me about his strep test results and she also didn’t ask me if I needed anything, didn’t t... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 1,139 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 9:00 a.m.