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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Ariel M.'s profile image
Ariel M. 
on Birdeye

3 years ago

So convenient, and amazingly friendly employees! Every person I interacted with throughout the process of securing my first prescription was kind, knowledgeable, and thorough. The experience was so smooth and also very fast. Love it, and won’t be going back to regular pharmacy life! 

Business response:

Thank you so much for your kind words, Ariel. We really appreciate you taking the time out to share your experience with us. We are glad you found our services extremely efficient and look forward to always exceed your expectations. Stay Healthy, PocketPills Pharmacy  

Raphael G.'s profile image
Raphael G. 
on Birdeye

3 years ago

From the online physician to the delivery time I was totally impressed with your service. 

Business response:

Hi Raphael, Thank you for taking the time to submit a review. We are always looking out for opportunities to delight with exceptional service. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy  

Peggy T.'s profile image
Peggy T. 
on Birdeye

3 years ago

Super easy, fast and convenient service. 

Business response:

Thank you so much for your kind words, Peggy. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. Stay Healthy, PocketPills Pharmacy  

Sahel G.'s profile image
Sahel G. 
on Birdeye

3 years ago

The service and communication during medication process is amazing!!! My family and I are so happy to join Pocket pills pharmacy 

Business response:

Hi Sahel, Thank you for taking the time to submit a review. This is motivating and feel free to spread the word. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy  

Raquel C.'s profile image
Raquel C. 
on Birdeye

3 years ago

I am absolutely and 100% impressed with PocketPills' service and everyone that I have had the pleasure of speaking with - pharmacists, IT staff, delivery staff. You are all the BEST Thank you so very much for your amazing service Raquel 

Business response:

Hi Raquel, Thank you for taking the time to submit a review. We are glad you had a great experience speaking with our amazing team. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy  

Ayla G.'s profile image
Ayla G. 
on Birdeye

3 years ago

Wish I automatically received the PocketPacks but beyond that, working with customer service over chat was great. App needs to be improved however. Can only login using cellphone number which forces creation of another profile. Need to add Google Account login, like the browser version has implemented. 

Business response:

Hi Ayla, we value your feedback and glad to hear you enjoyed the experience communicating with our awesome support team. Comments like these further motivates us to constantly serve you better. We are working to enable the "login by google account" on our app very soon to further provide you with a seamless experience. Your profile is now setup to get your pocketpacks shipped out without any reminders so that you don't miss a dose. We’d like to gather more details around the issue that forced you to create another profile, t... read more

Jodi's profile image
Jodi 
on Birdeye

3 years ago

No comments. 

Business response:

Hi, Jodi. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Stay Healthy, PocketPills  

Joanna J.'s profile image
Joanna J. 
on Birdeye

3 years ago

fast service, easy to use interface, really appreciated having free delivery. Excellent 

Business response:

Hi Joanna, Thank you for taking the time to submit a review. We are glad you found our services extremely efficient.Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy  

Baily S.'s profile image
Baily S. 
on Birdeye

3 years ago

Best decision ever. No waiting inline and ignored by staff. Thank you 

Business response:

Thank you so much for your kind words, Baily. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. Stay Healthy, PocketPills Pharmacy  

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open on Monday at 7:00 a.m.