Points East Veterinary Emergency Hospital
1731 Convoy Ln, Fayetteville, NC 28303 United States
Open 24/7
About
Points East Veterinary Emergency Hospital is in Fayetteville, NC. Animal Urgent Care has provided after-hours small animal emergency care to the Fayetteville region for 30+ years and was acquired by the Wilson, NC based organization Vets Pets in 2014. Servicing over 40 referring hospitals, Animal Urgent Care continues to grow. We are an after-hours emergency hospital available for triage of ER cases and hospitalization for intensive care. The team at Points East Veterinary Emergency Hospital is available to perform most emergency surgeries.
BIRDEYE FOR BUSINESSES
This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
Sort By:
Featured
Sandy Reeves on Facebook
17 days ago
01/21/2023, 15:25 PM
I am so happy to have my sweet 10-year-old girl back home after a rather unpleasant bout of Acute Hemorrhagic Diarrhea Syndrome (Hemorrhagic gastroenteritis). Here are the overarching reasons I would recommend this emergency veterinary hospital:
1. Dr. Green only performed the tests necessary to diagnose Artie’s condition and apprised us of other possible courses of action/additional testing during our consultation. He was forthright regarding potential costs and the length of time it would take for her to recover. His diagnosis was prompt and correct.
2. After Artie was admitted, the techs and staff availed themselves to my questions and kept me informed of her progress and prognosis. Mickey was especially helpful. I felt very comfortable leaving Artie with her Points East providers; I was confident she was in good hands and would receive the care she needed to recover.
3. I really, really appreciate the fact they allowed me to visit her while she was hospitalized.
4. The facility was very clean and comfortable. The little touches, like USB charging ports in the waiting area, tissues in all of the rooms, providing a blanket for Artie to lie on while we visited, helped make a less-than-pleasant experience more bearable. Thank you.
Chrissy Lewis on Facebook
21 days ago
01/18/2023, 00:06 AM
I woke up 3am to my house smelling horrible, come to find out my shepherd mix was having explosive bloody diarrhea and vomiting. I was unable to get her under control and took her to the emergency vet. Dr. S. was very nice and understanding. I was seen immediately and they ran bloodwork on my baby. She isn’t normally good around other people but they were so gentle she didn’t mind them at all. After the bloodwork Dr. S. said he thinks it’s HGE, saying some kind of stressed made her stomach upset. Well we were packing up the house and moving at the time, so I guess that did it. He gave her meds and she did not have any problems since!! Thank God they were there because I’m 100% serious when I say explosive bloody diarrhea and vomiting EVERYWHERE!!! Thank you Points East for your kindness, professional, and caring staff for my baby!!!
Mary Lou Stewart on Facebook
24 days ago
01/14/2023, 11:16 AM
We brought our cat Bob in last night with a broken leg and large open wound on his other leg. He was an outside cat and lived at my husband's place of employment and would not of been happy being an inside kitty. He came home yesterday after being missing a week badly injured. We took him to Points East and they told us his leg would not heal and needed to be amputated. We brought him home and made the painful decision to say goodbye. We brought him back this morning and the staff was so very kind and understanding. They brought us on thru the back door to avoid seeing other clients and gave us a very peaceful and comforting room and gave us all the time we needed to say goodbye. They also placed him in an ", Angel Bag" to carry him home with us. Thank to the very caring staff at Points East for their compassion.
Candace Warren Miller on Facebook
a month ago
12/27/2022, 04:42 AM
Friendly caring staff. The ER Dr on Christmas Day was very compassionate and caring. My sweet LiL
Kim spent the night and received wonderful care. Thank you so much
Leslie Neasbitt on Facebook
2 months ago
11/25/2022, 18:08 PM
5 out of 5 🌟 Especially having to contact them after hours, on a major holiday at 11pm but it didn't matter. All staff was willing to help in any way and really took our situation seriously. They were prompt and from the first phone call i immediate felt comfortable bringing my dog in. They all went above and beyond to help make sure my dog was comfortable as well as made sure I was reassured about what was happening and the different plans that would take place pending different scenarios. All the staff was very knowledgeable
and explained everything in detail as well as answered all my questions without hesitation. They communicated every step of the way and I greatly appreciated it. This place is amazing!!! I definitely recommend this place to any/all pet owners!
Claire Mullen on Facebook
3 months ago
11/15/2022, 07:57 AM
Points East was so helpful and kind with helping my family through the loss of our 13 year old dog. We called them in a panic on a Sunday afternoon when our regular vet’s office was closed and our dog went into cardiac arrest. They were willing to get us in right away, but she died before we were able to get her there. They handled her body so respectfully, staff was very compassionate, and they returned her ashes to us in the sweetest package with a signed card. We are very grateful for the services they provided and the way in which they dealt with our pet and our family. Thank you!
Sandra Lynch on Facebook
5 months ago
09/21/2022, 07:30 AM
I highly recommend this vet office! They truly care and helped my daughter's dog during a scare last night.
Barb Coughlin on Facebook
5 months ago
09/18/2022, 11:19 AM
Points East took EXCELLENT care of our dog who was hit by a semi. Our dog is home and doing great because of the care they gave him!
Brooke Bonilla on Facebook
5 months ago
08/29/2022, 19:00 PM
I recommend them. If a puppy was so sick that he died shortly after arriving, maybe he should have been vaccinated by the owners?