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The hose was to short, so I need to use some of the white hose from the old cleaner. The pool scrubber (Tail) doesn't move around as much as the old model.
Business response:
Hi Craig, Thank you for your feedback. We're sorry to hear that you're having issues with your pressure cleaner and we want to help. Please reach out to our technical support team at, (800) 822-7933. All the Best, Your Polaris Team
Well it’s not any better than the $400 dollar one. Keeps going in circles and the tail doesn’t move regardless of rotating the knob in the back.
Business response:
Hello Sean, Thank you for your feedback. We have a few tips that may help improve the performance of your pressure cleaner. To help with the Sweep hose issue, we suggest the following: Turn off the booster pump and turn the sweep jet clockwise to increase movement or counterclockwise to decrease movement. For details, see the product manual here: https://www.polarispool.com/-/media/zodiac/global/downloads/tl/tl875.pdf. To help with the circling issues, we suggest: Verify that the wheel RPM's are in the correct range and adju... read more
Backup valve has insufficient pull to back cleaner out of a corner. This after I confirmed that the number of revolutions per minute the wheels were turning is 30 per minute which indicates that my pump is providing sufficient pressure. The result is that I have to manually pull the pump out of corners which results in very inefficient sweeps. I plan to replace this unit And would not recommend this model to anyone.
Business response:
Hello Russell, We're sorry you're experiencing issues with your 3900 Sport Pressure Pool Cleaner. We will have a technical support representative reach out to you. All the Best, Your Polaris Team
It's been OK, have gone thru 2 filters after going to the pool store and being told about another filter that helps not blow out the inline filter it works much better and I'm not going thru filters. The Polaris should come with the filter.
Business response:
Hello Suzanne, Thank you for your feedback. We want to help troubleshoot your pressure cleaner, and we will have a technical support representative reach out to you. All the Best, Polaris
We replaced a “top of the line” Pentair Racer with this unit and the difference is night and day. This unit moves all over the pool, not just in weird, repetitive patterns. It performs remarkably better than the Racer and I’m upset I didn’t toss the Racer to the curb sooner.
It is a replacement to a previous Polaris model. Seems to climb the walls better .
This would be our 3rd polaris purchase .. they are awesome at first but after or around year 3 the wheels stop working we constantly have to take it in to our local pool supply store who fixes the problem at no charge which is good but there really isn't anything else out there better than the polaris so we just replace when it stops doing it the job
Never an issue
OK but we were told by the dealer that we would get a $200 rebate and they did the book work for us and the rebate was only $125. Sweep work good just wish the bag was larger, we have lots of leaves.
Polaris 3900 Sport Pressure Pool Cleaner has a 4.2 star rating with 787 reviews.
Polaris 3900 Sport Pressure Pool Cleaner is open now. It will close at 6:00 p.m.