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Polaris ALPHA iQ
About this business
I was a little hesitant to make the switch from a suction side cleaner to robotic, however after using the Polaris Alpha iQ, my pool has never been cleaner. The robot easily goes up the walls to the waterline, does a fairly good job cleaning the steps and the app is intuitive and easy to use. I do have one small nit to pick however. After cleaning the filter screens, the units top is rather difficult to close and makes a loud “snap” noise, I’m afraid it’s going to break. But, overall I really like the unit and would certai... read more
Business response:
Thank you for choosing the Polaris ALPHA iQ, Robert! We’re so glad you are happy with your purchase and satisfied you made the right decision. We appreciate your comments about the loud lid noise and will take your suggestion into consideration for future product developments. Wishing you a great pool season! Cheers, Your Polaris Team
Great machine. Our pool is unscreened and has a real leaf problem during spring and fall. The Alpha iQ has worked flawlessly in fixing this problem. Wish we would have had it years ago.
Business response:
Thank you for choosing the Polaris ALPHA iQ, Elaine! We appreciate your positive review and love hearing that your cleaner is performing flawlessly. Wishing you a perfect pool season. Cheers, Your Polaris Team
Love the Alpha iQ! Handles my custom designed pool and picks up the finest of debris. Only nit; the plastic color has not held up to the chlorine and/or salt.
Business response:
Thank you for your review, Edward! We are happy to hear your ALPHA iQ is performing so well in your custom-designed pool. We’re sorry to hear your cleaner's color has not held up. Prolonged exposure to chemicals and other elements (i.e. UV light) can lead to a cleaner fading over time. We’re glad the color isn’t affecting the cleaner’s performance, but understand that it’s frustrating to have a cleaner that doesn’t look as great as the day you purchased it. If there’s anything we can do to improve your experience, pleas... read more
this is an awesome product. 2 things though 1.I don't care too much for the stiffness/ hard to close the lid back up is once i have emptied out the basket. I almost feel its going to break each time i do it. 2. if the debris stays in the basked a few days, the basket get like hard particles stuck to it in the mesh part. even when i wash with a brush, the granules stuck to it don't come off. would like to know what other folks do to clean this.
Business response:
Thank you for your positive review, Matt! We appreciate you sharing your experience and hope we can help with the hard particles sticking to the filter. We recommend cleaning the canister with warm soapy water and a fine brush. Hopefully this helps, but if you need more assistance please don’t hesitate to contact us. We hope you have a wonderful pool season! All the best, Your Polaris Team
Great machine. Keeps the pool clean with minimum effort.
Business response:
Thank you for your review, Craig! We are glad to hear your ALPHA iQ is performing so well. Wishing you the perfect pool season. Happy Swimming! Your Polaris Team
We have ours for two years and love our product! Just drop it in the pool select the setting and let it do its job. It picks up the fine dirt and the big leaves and debris. It also does a great job brushing the walls. We have a very intricate shape pool and it figured it out and cleans it in no time. We where a little skeptical of how well it would work for the cost; but after a few times to clean the pool we couldn’t be happier! We would buy another one in a heartbeat compared to other models we had in the past. Thank you!
Business response:
Hi Robert, Thank you so much for sharing your detailed experience with the ALPHA iQ. We are thrilled your cleaner is performing beyond expectations and that you would purchase again. Customer satisfaction is of the utmost importance to us. We appreciate you and hope you enjoy your clean pool! All the best, Your Polaris Team
Always have to rerun after initial clean. Thought it suppose to clean all areas on the first run.
Business response:
Thank you for taking the time to leave a review, Katchedia! We’re sorry to hear your ALPHA iQ is not cleaning the pool effectively on the first run. One possible cause could be the filter canister is full or dirty. If you find this is the case, dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner. You can also refer to the manual on the product page found here: https://www.polarispool.com/en/products/robotic/polaris-alpha-iq. If you need additional ass... read more
Super easy to use. Love it
Business response:
Thank you for your review, Gulnara! Customer satisfaction is of the utmost importance to us. We hope you enjoy your clean pool. All the best, Your Polaris Team All the best, Your Polaris Team
I’m just sorry it took me so long to buy it!! I’ve had my ALPHA IQ (aka: Alphie) for 2 years now and it’s made my life SO much easier! I have a 35k gl pool and it keeps it so clean. I love it!
Business response:
Hi Donna, We can’t tell you how much we love that you named your cleaner “Alphie” and that you’re so pleased with Alphie’s performance.☺️ We appreciate you taking the time to leave such a fun and kind review. Happy Swimming! Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ
How is Polaris ALPHA iQ rated?
Polaris ALPHA iQ has a 4.5 star rating with 256 reviews.
When is Polaris ALPHA iQ open?
Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m.