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Works wonders, Can't go wrong with buying the Alpha cleaner
Business response:
Thank you so much for sharing your positive review with us, Miguel! We hope you enjoy your clean pool. Happy Swimming! Your Polaris Team
Polaris works fine. I wish the chord would be less heavy so that machine would ride straight lines in pool (ours is a long one). Also the angles of our pool walls seem to confuse it....
Business response:
Thank you for taking the time to share your feedback with us, Viljar. We will take your comments into consideration for future product developments. Wishing you a wonderful pool season! All the best, Your Polaris Team
The unit is easy to work with and does a great job. I am learning all that it can do as I use it more. The unit is simple, but effective in cleaning our pool.
Business response:
Thank you for sharing your firsthand experience with us, Francis! We’re thrilled your ALPHA iQ is performing so well and is easy to use. Wishing you the perfect pool season. Cheers, Your Polaris Team
While I enjoyed the way this vacuum works in doing the cleaning.. I was very dissatisfied due to the app unable to display water temp. This is a 1300+ $$ equipment. At minimum it should include that feature. Especially as the vendor displays as such.
Business response:
Hi Bianca, Thank you for taking the time to share your feedback. We are sorry you’re disappointed about the app not displaying the water temperature and appreciate you sharing your experience with us. We will take your comments into consideration for future product developments. If there’s anything else we can do to improve or enhance your experience, please let us know. All the best, Your Polaris Team
We absolutely love this vacuum! We are so grateful that we invested in this. It saves us so much time, is easy to use, and works beautifully in our pool. Our pool has never been this clean!
Business response:
Thank you for sharing your firsthand experience with us, Jenn! We are thrilled to hear you’re so happy with your ALPHA iQ and hope you have a fabulous pool season. Happy swimming! Your Polaris Team
So far so good, I’ve only had it a month but love it. My only complaint is not picking up Sand. I have ordered a different filter so will see how that goes.
Business response:
Thank you for your positive review and feedback, Thomas! We hope the fine filter canister helps pick up the finer debris in your pool. If you have any questions or need further assistance, please contact us at (800) 822-7933. Swim Safe! Your Polaris Team
It is easy to operate, and it does a fantastic job of picking up dirt, grass, and leaves from the bottom of my pool.
Business response:
Thank you for your detailed and positive review, Travis! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Very well. Great product, great service
Business response:
Thank you for your positive review, Joe! Customer satisfaction is of the utmost importance to us. We appreciate you and hope you enjoy your swim time. All the best, Your Polaris Team
My Polaris robot is amazing! So easy to use that my 10-year old daughter knows how to get it out of the water in order to clean out the debris the robot collects. It is very easy to set up and it does an outstanding job keep the bottom of the pool clean. Its so good that I have not even opened the package for my hose to my vacuum with the long pole that attaches to the filter.
Business response:
Thank you for the wonderful and detailed review, Andrew! It’s always a pleasure to hear from a satisfied customer. We greatly appreciate you and hope you and your family enjoy your pool time! All the best, Your Polaris Team
Polaris ALPHA iQ has a 4.5 star rating with 256 reviews.
Polaris ALPHA iQ is closed now. It will open on Monday at 9:00 a.m.