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Polaris EPIC 8642 iQ robotic cleaner
I do not know why does not climb the wall at all times. Other than that is great.
Business response:
Thank you for your review, Raul! If your cleaner isn’t climbing the walls, the filter canister might be full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. If this doesn’t help, your walls may be too slippery. We recommend checking your pool chemistry to insure your chemicals are balanced. If you need further assistance, please call our technical support team at (800) 822-7933. All the best, Your Polaris Team
easy to use efficient
Business response:
Thank you for your positive review, Alberto! We aim to create quality products that simplify your pool experience. Swim safe, Your Polaris Team
Like the Polaris Epic 8642iQ. Does a good job cleaning the pool; better than mt (previous) Navigator.
Business response:
Thank you for your review and for choosing Polaris, Bill! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Great cleaner, only negative is it doesn't do that great on bottom edges and corners.
Business response:
Thank you for your review, Alain! We are sorry to hear your EPIC isn't covering the entire pool and want to get a better understanding of the issue. Do you notice that it isn't picking up the finer debris in your pool? If so, you might need a fine filter canister which will hopefully make a big difference in your pool. Please email us at customerfeedback@fluidra.com and provide us with your address and date of purchase and we will help you place an order for a fine filter canister ASAP. All the best, Your Polaris Team
Easy to set up, use and control! Does an amazing job keeping the pool clean. Absolutely recommend to everyone.
Business response:
Thank you for your positive review, Terry! We aim to make products that are easy to use and get the job done. Happy Swimming! Your Polaris Team
Thus far, the robot cleaner works great! It is truly a time saver and cleans better than anticipated.
Business response:
Creating quality products that simplify your pool experience is what we aim to do every day, Joseph! We appreciate your kind words. Happy Swimming! Your Polaris Team
It works great, it surpassed my expectations. Great product.
Business response:
Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Carlos! Your trust and satisfaction are our top priorities. We're so happy to hear that the cleaner surpasses your expectations. Enjoy the extra swim time! Your Polaris Team
This is a great robotic cleaner and a big step up from my previous cleaner. I find that it cleans well and I really appreciate the swivel on the hose after dealing with tangled cables on past cleaners. I do love the remote control on the app for spot cleaning. I would say the app does have a bit of a glitch as it will not let me change the mode between the floor/wall/water line and floor only mode. Also, there is a bit of delay in steering the robot in lift mode through the app. Overall though, I am very satisfied.
Business response:
Hi Jorge, We're so glad to hear you're satisfied with your cleaner. Thank you for alerting us to a bug in the app. This bug will be corrected in the v6.4.2 patch which comes out at the end of June. We appreciate your help in finding this. If we can help with anything else, please call our technical support team at (800) 822-7933. Enjoy your swim time! Your Polaris Team
Great product! Wouls be 5 stars, but I never received my rebate.
Business response:
Thank you for sharing your review, Larry! We’re glad to hear you’re happy with your EPIC cleaner. Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 156 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open at 9:00 a.m.