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Polaris EPIC 8642 iQ robotic cleaner
The Polaris EPIC 8642 iQ robotic cleaner is a great product. A few things I would note: The cleaning mode for Floor, walls, and surface is not accurate. My robot has never cleaned the water surface. I have never seen it work along the water surface. I always have to hand clean for surface debris. I wish I had known the minimum operational water depth required for the robot. The cleaner will not work on my sun-deck, which has 9.5 in water depth. I like the program feature to add or reduce the cleaning time. My pool is r... read more
Business response:
Thank you for your review and detailed feedback, Stan! Your feedback helps us deliver quality products and superior customer service to all our customers. Thank you for helping us achieve those goals. Wishing you a happy swim season! All the best, Your Polaris Team
Easy set up and does a great job on my pebble coated pool. Climbs walls and cleans scum line very well.
Business response:
Thank you for your detailed and positive review, Rodney! We are thrilled to hear you’re so satisfied. Happy swimming! Your Polaris Team
Excellent and the Polaris Epix is Smart
Business response:
Thank you for your kind words, Luis! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your pool time. All the best, Your Polaris Team
Robot is very easy to launch and retrieve. Extremely easy to clean and does a great job cleaning our 14 X 32 pool
Business response:
Thank you for your positive review, Kenneth! We hope your EPIC cleaner allows you to spend more time enjoying your pool and less time cleaning it. Happy swimming! Your Polaris Team
Works great. Much better and quicker than our old vacuum. Like the phone app. The only recommendation, thing I wish it had, was a schedule I could set so it could run automatically. It seems I have to turn on manually every time I want to use. Unless there is a way? Would be great to set it to come on automatically so I don't have to remember.
Business response:
Thank you for taking the time to share your experience with us, Kyle! We appreciate your recommendation and will take your comments into consideration for future product developments. The 8642 iQ is not equipped to set up automatic scheduling, you do need to set up the cleaning cycle manually from the iAqualink app. If you need further assistance, please contact our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team
So far the Polaris EPIC 8642 iQ, is doing what it suppose to do. I watched and read a lot of reviews on different cleaners. I choose the EPIC 8642 iQ for the dual brushes in the front and back of the cleaner. First tried it out right after Thanksgiving when the weather was nice and warm, and let it ran for about 3 hours instead of the programed time of 2 hours 15 or 30 minutes. It picked up a lot of stuff from the bottom of the pool. I've noticed how power the exhaust water vent is so that it can mix the different levels of ... read more
Business response:
Thank you for your detailed review, Daniel. If there’s anything we can do to improve your experience in the future, please don’t hesitate to contact us. We appreciate you and hope you enjoy your clean pool! All the best, Your Polaris Team
We have named our new cleaner “Roberta” and she is great! Cleans extremely well and does not get stuck on that nasty step! Last Polaris cleaner P39 was named “Priscilla” because she always got “pissy” on the window, stuck on the nasty step and would be caught on the step for 2 hours! Roberta is THE Best cleaner ever!! So glad I went robotic.
Business response:
Thank you for your fun and positive review, Laurie! We’re thrilled to hear you’re so pleased with “Roberta” and appreciate you sharing your experience with us. Enjoy your clean pool! Your Polaris Team
It cleans the pool better than I could do it myself.
Business response:
Thank you for taking the time to leave a review, Scarlet! We’re so glad you can now spend more time enjoying your pool and less time cleaning it. We appreciate you and hope you enjoy your swim time. All the best, Your Polaris Team
So easy to use. Does a great job.
Business response:
Thank you for taking the time to share your experience with us, Rodney. We hope you enjoy your clean pool! Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 139 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open on Monday at 9:00 a.m.