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Polaris EPIC 8642 iQ robotic cleaner
This is a great robotic cleaner and a big step up from my previous cleaner. I find that it cleans well and I really appreciate the swivel on the hose after dealing with tangled cables on past cleaners. I do love the remote control on the app for spot cleaning. I would say the app does have a bit of a glitch as it will not let me change the mode between the floor/wall/water line and floor only mode. Also, there is a bit of delay in steering the robot in lift mode through the app. Overall though, I am very satisfied.
Business response:
Hi Jorge, We're so glad to hear you're satisfied with your cleaner. Thank you for alerting us to a bug in the app. This bug will be corrected in the v6.4.2 patch which comes out at the end of June. We appreciate your help in finding this. If we can help with anything else, please call our technical support team at (800) 822-7933. Enjoy your swim time! Your Polaris Team
Great product! Wouls be 5 stars, but I never received my rebate.
Business response:
Thank you for sharing your review, Larry! We’re glad to hear you’re happy with your EPIC cleaner. Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
It works great
Business response:
Thank you for your review, Tom! We’re glad to hear you’re satisfied with your cleaner and we hope you enjoy your pool time. All the best, Your Polaris Team
My first experience with a robotic pool cleaner and it’s been fantastic so far. I’ve always used a pressure side with a booster pump and it was good for picking up leaves and big debris. However, the EPIC 8642 iQ collects ALL of the fine dust and dirt that got left behind with a standard pressure side cleaner. I enjoy not being required to run the booster pump for a cleaning. With the 8642 I simply plug it in and push play whenever I want. This has been a fantastic product so far.
Business response:
Hi Matthew, Congratulations on your first robotic pool cleaner! We’re thrilled to hear you’re so happy with your purchase and appreciate you sharing your detailed experience with us. We hope you have a fantastic pool season. Cheers, Your Polaris Team
love the cleaner
Business response:
Thank you for your review, David! Wishing you a fun pool season. All the best, Your Polaris Team
The pool cleaner with caddy is very easy to use. We are in our 70's and can easily roll it to the edge of the pool, remove from caddy and place in pool, make connections, and sit back and watch as it does a fantastic job cleaning bottom and sides of our 1800 gal. Pool. It is just as easily removed from the pool, placed on caddy, and rolled to covered porch. No complaints at all.
Business response:
Thank you for your wonderful and detailed review, Cathie! We’re glad your EPIC 8642 iQ is performing so well. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Overall, the unit works well. Only downside is it doesn't fully suction up the sand/dirt. Otherwise, I'd would have rated 5 stars...just the suction part. I'd recommend this to anyone who asked me though.
Business response:
Thank you for your review and recommendation, Robert! We think your pool would benefit from a fine filter canister and we sent you an email to help you with acquiring a different canister. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
I love Polly. That’s what I call him. The Polaris robot. He does such a great job cleaning the pool floor and sides and even gets up onto the stairs sometimes. My pool has never been cleaner. It’s hard to explain how satisfying it is to pull him out and empty his bin of gunk that didn’t have to go into the pool filter or linger on the pool surface. Highly recommended.
Business response:
Thank you for your wonderful review and recommendation, Ryan! We’re thrilled to hear “Polly” is performing so well and appreciate you sharing your detailed experience with us. Wishing you a great pool season! Your Polaris Team
The robotic cleaner is great for pools without a screened cage. It is powerful at picking up leaves and debri! Unfortunately at the time I purchased mine under distress and had a few screens out. Probably could of went with a less expnsive cleaner. However the App to turn it on when away is pretty cool.
Business response:
Thank you for sharing your experience, Stanise! We are glad to hear you are satisfied with the EPIC cleaner’s performance. If there is anything we can do to improve your experience, please let us know. Swim on, Your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.7 star rating with 149 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is open now. It will close at 6:00 p.m.