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Product is easy to use and easy to setup works great but the only problem doesn’t do a good job on the stairs but other than that it does a good job on the walls and floor
Business response:
Thank you for your review, Rick! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
Great pool cleaner and so easy to use! Love the ability to program it on my phone. This in our third Polaris over the many years of owning our pool. Like this model the best.
Business response:
Thank you for the glowing review, Teresa! It's always a pleasure to hear from a satisfied and repeat customer. Happy swimming! Your Polaris Team
Haven’t used cleaner yet.Will update when I use it.
Business response:
Thank you, Ben. We hope your cleaner performs beyond your expectations. Happy swimming! Your Polaris Team
So far my experience with the Polaris Epic 8642 has been great. I previously had a Dolphin cleaner and the Polaris beats it hands down. The job it does on cleaning the floor and walls of my pool are outstanding. I love the option of cleaning the floor or both walls and floor. I also love the control provided by the app! I can empty the basket and rinse it in half the time of my previous cleaner. The lift system is a real winner!
Business response:
Thank you for your wonderful and detailed review, Kurtis! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
So far, so good. Time will tell.
Business response:
Thank you for taking the time to share your experience with us, Robert. Please let us know if there is anything we can do to improve your experience. Happy swimming! Your Polaris Team
Works great
Business response:
Thank you for your positive review, William! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy to use, the machine does a great job
Business response:
Thank you for your positive review, Andrew! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Does a great job of cleaning entire pool, walls and all. Easy set up. Happy with the app, use it more than I thought I would. Would highly recommend this robot.
Business response:
Thank you for your detailed review and recommendation, Holly! We are thrilled to hear about your positive experience and appreciate your sharing with us. Happy swimming! Your Polaris Team
Great job cleaning the pool. The app is very user friendly.
Business response:
Thank you for sharing your positive experience with us, Nicole! We are happy to hear your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 262 reviews.
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open at 9:00 a.m.