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The cleaner is very mobile going up the walls of our pool.
Business response:
Thank you for your positive review, Bill! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
The unit seems to be doing it’s job quite well. Love that it climbs the walls as well. We had a Barracuda previously. The coverage and efficiency of the MAXX is far superior.
Business response:
Thank you for taking the time to share your experience with us, Alfred! Please let us know if there is anything we can do to improve your experience. All the best, Your Polaris Team
It was an easy installation. Up and running in minutes. I did hear there might be a free leaf basket. Is that true?
Business response:
Thank you for your positive review, Heather! We were running a promotion last year that included a bonus leaf canister, but that promotion has expired. We’d be happy to help place an order for a leaf canister if you’re interested. You can respond to this email and provide us with your address and date of purchase. Happy swimming! Your Polaris Team
I have not been successful in getting it to clean the shallow end very well.
Business response:
Hi Peter, we are sorry to hear that your cleaner isn’t covering the entire pool and want to help. Please refer to page 11 in the owner’s manual for troubleshooting tips on pool coverage - https://www.polarispool.com/-/media/zodiac/global/downloads/h/h0671300.pdf?rev=f020cb9c61ab444789e042e868691618 If you’ve already tried these tips and still need assistance, please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
I love it now I need discount on tablets
Business response:
Thank you for your positive review, Oscar! It’s always a pleasure to hear from a satisfied customer. All the best, Your Polaris Team
Great!!! I would rate it a 4.8 stars
Business response:
Thank you for your review, Jody! Please let us know if there is anything we can do to improve your experience. Happy swimming! Your Polaris Team
Great product! Does an amazing job cleaning our pool
Business response:
Thank you for your kind words, Christopher! We hope you enjoy your swim time. All the best, Your Polaris Team
Does an EXCELLENT job. Must be calibrated per instructions to accomplish same. Incorporated a cyclonic leaf catcher as well because it picks up leaves nicely.
Business response:
We greatly appreciate your positive review, Glenn! It’s always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Great product,, works great as did my MX 8 prior,, but where can I get replacement treads as I had to replace periodically on my MX 8 elite. Can’t buy on Amazon
Business response:
Dear John, Thanks for sharing your first-hand Polaris experience with others online! We're so happy that you are satisfied with your MAXX cleaner. The part number for the tracks is R0916500. We recommend checking with your local authorized Polaris dealer. You can find a dealer near you at https://www.fluidrausa.com/en/dealer-locator. Please reply by email with your shipping address. We'd like to send you a set of tracks to show our appreciation for you as a loyal customer. All the Best, Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 967 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.