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Everything from the purchase to the rebate process was handled in a highly professional manner. I am very pleased with the product.
Business response:
Thank you for your kind words, Gerald! We are thrilled to hear you’ve had such a great experience and that you’re satisfied with the MAXX. Enjoy your clean pool! Your Polaris Team
The instructions and assembly went well. In operation the vacuum hose seems to get twisted and causes the lugs on the ends to open and let in air. Still trying to figure out ways around that.
Business response:
Thank you for your review, Francis! We are sorry to hear you’re having some issues with the hose and want to help. Please call our technical support team at (800) 822-7933 so we can help troubleshoot. All the best, Your Polaris Team
MY SECOND POLARIS. THE FIRST LASTED FOR MORE THAN 10 YEARS. GREAT TOOL FOR CLEANING THE POOL
Business response:
Thank you for your wonderful review, Robert! It’s always a pleasure to hear from a repeat and satisfied customer. Enjoy your swim time! Your Polaris Team
Should b cheaper
Business response:
Thank you for taking the time to share your experience, Joseph. We appreciate your feedback about the price of the product. As the manufacturer of the product we don't sell directly to customers, so we don't set the final purchase price and prices will vary at different stores. Please let us know if there is anything we can do in the future to improve your experience. All the best, Your Polaris Team
Pleasantly surprised at how well it cleans and climbs
Business response:
We greatly appreciate your review, Robert! Thank you for taking the time to share your experience. We are thrilled you’re so satisfied with the MAXX. Swim on! Your Polaris Team
Cleans as advertised
Business response:
Thank you for sharing your positive experience with us, Tony! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great cleaning and quick really cleans well Only downside, was told when purchasing that I would receive a free leaf canister when I registered product online but saw no mention anywhere?!
Business response:
Thank you for positive review, Catherine! We are sorry you expected a free leaf canister. Unfortunately, the bonus leaf canister promotion ended in July 2022. We would be happy to place an order for a leaf canister, if you are still interested. Please respond to this email and provide us with your address and date of purchase. All the best, Your Polaris Team
Pool cleaner works exactly as advertised
Business response:
Thank you, Darnell! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
The polaris is working fine with no issues
Business response:
Thank you for taking the time to share your experience with us, Luis! It’s always a pleasure to hear from a satisfied customer. Enjoy your pool time! Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 967 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.