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Works As Expected
Business response:
Thank you for your review, Johnl! We are glad to hear your MAXX is doing its job. Enjoy your clean pool! Your Polaris Team
The MAXX is working very well! Much better than Hayward Navigator! Hope the parts are reasonably priced and that the wearable parts last a while.
Business response:
Thank you for your review, Arthur! We are so happy to hear that your MAXX is performing well. Happy Swimming! Your Polaris Team
This is the First time we have use a Polaris product in our pool. The unit itself seems to be doing a great job. There are two items I didn't take into consideration when purchasing your product, one the interconnecting hoses, doesn't allow one to manually to vacuum one's swimming pool. The second is the compatibility for a basket in the pool's skimmer, along with adjusting the mechanism to adjust the Speed of the Polaris MAXX - NO matter where one places the adjustment on the value itself.
Business response:
Thank you for sharing your 5-star review and feedback with us, Richard! We hope you enjoy your swim time. Cheers, Your Polaris Team
This is probably one of the best investment i have made for my pool, it keeps the floors nice and clean.
Business response:
Thank you for your positive review, Sergiol! We are happy to hear your cleaner works wonders. Happy Swimming! Your Polaris Team
I filled out the request w/ no problem. I got my refund card in no time! Thanks
Business response:
Thank you for sharing your positive experience with us, Joan! It's always a pleasure to hear from a happy customer. Swim on! Your Polaris Team
Great product!
Business response:
Thank you for your kind words, Larry! We hope you enjoy your swim time. Cheers, Your Polaris Team
It tends to go in circles
Business response:
We are sorry to hear your cleaner isn't covering the pool as expected, Scott. We recommend taking your cleaner to a local warranty station for a diagnostic review. They will be able to help troubleshoot and see if there is an issue. You can find a local station using our dealer locator - https://locator.fluidrausa.com/en Please let us know if you have questions or need further assistance. All the best, Your Polaris Team
Seems like it spend most of the time in the deep end of pool. It turns way to much. I’ll see it go a foot and turn then go another foot and turn.
Business response:
We're sorry to hear your cleaner isn't covering the entire pool, David. We recommend counting the wheel rotations to verify proper flow. Refer to the section, “Check for Proper Flow” in the owner's manual and adjust the flow if necessary - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/h/h0671300.pdf?rev=f020cb9c61ab444789e042e868691618 Hopefully, this helps, but if you continue to need assistance please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
Helpful thanks
Business response:
Thank you for your review, Arthur! We are glad your cleaner is performing well. Happy swimming! Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 1,363 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.