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Polaris VRX iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.7755 reviews
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Amanda R M.'s profile image
Amanda R M. 
on Birdeye

3 years ago

Robot works great - keeps the pool clean, climbs up the walls. 3 months in no problems. 

Business response:

Hi Amanda, Product quality and customer satisfaction are top priorities to us. We’re happy to hear your VRX iQ+ is performing so well and we appreciate you sharing your experience with us. Enjoy your swim time! Cheers, Your Polaris Team  

John B.'s profile image
John B. 
on Birdeye

3 years ago

The cleaning aspect overall is great. It is able to capture gritty debris all the way up to large leaves without issue. I do wish however that the cord management was better designed as it's troublesome to get the long cord wound up nicely after use. Also wish steering the unit to align with where I want it to come out at afterwards was better. 

Business response:

Hi John, Thank you for sharing your feedback with us! We are glad you are satisfied with the overall performance and hope we can help with the cord management issue you described. It might help to remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. This should help to wind up the cord with more ease after use. If there’s anything else we can do to improve your experience, please let us know. All the best, Your Polaris Team  

Mark L.'s profile image
Mark L. 
on Birdeye

3 years ago

The machine works very well keeps the pool clean. The cord on it is setup nice, it does not tangle up. Easy to use, throw in the pool and away it goes. 

Business response:

Thank you for taking the time to leave a review, Mark! We are pleased to hear you are so satisfied with the VRX iQ+ performance and ease of use. Enjoy your pool season! Cheers, Your Polaris Team  

Ramon L.'s profile image
Ramon L. 
on Birdeye

3 years ago

I just sit back and let it clean. Maintaining a clean pool could not be any easier. Expensive but worth the cost. 

Business response:

Thank you for your review, Ramon! We are happy to hear you’re so satisfied with your Polaris VRX iQ+. We appreciate you sharing your experience with us and hope you have a great pool season! Cheers, Your Polaris Team  

Donald T.'s profile image
Donald T. 
on Birdeye

3 years ago

Excellent experience 

Business response:

Thank you for the review, Donald! It is wonderful to hear you are so satisfied with your Polaris VRX iQ+. If there’s anything we can do to improve your experience, please let us know. Enjoy your swim time! Your Polaris Team 

Elizabeth S.'s profile image
Elizabeth S. 
on Birdeye

3 years ago

This is the best money I have spent in a while. I love this thing. It cleans the pool thoroughly and it’s so easy to empty and clean. Has saved me hours already and it’s early in the season. Love it. 

Business response:

We are so happy you are satisfied with your Polaris VRX iQ+ purchase. Thank you for leaving a review! We hope you can now enjoy more time enjoying your pool and less time cleaning it. Happy Swimming! Your Polaris Team  

Julie C.'s profile image
Julie C. 
on Birdeye

3 years ago

Heavy to lift in and out Cleans well for big debris but doesn’t pick up silt or sand Does a great job picking up leaves. 

Business response:

Hi Julie, Thank you for taking the time to leave a review! We are happy to hear your cleaner works well picking up large debris and want to help with the silt and sand collection. Your pool might benefit from a fine mesh filter canister - https://lesliespool.com/polaris-fine-mesh-filter-canister-r0517800/619018.html If there’s anything else we can do to help, please call our customer support team at (800) 822-7933. Happy Swimming, Your Polaris Team  

Howard L.'s profile image
Howard L. 
on Birdeye

3 years ago

Overall very happy with this product - it does a good job cleaning our pool and is easy to use. I do have 2 gripes though: the electric cord is too short, and it is impossible to buy the robot online. On the cord: the instructions say you should not use an extension cord, yet they give you a pathetic ?4foot? cord. They say you should install a GFI near where you will be using the cleaner - as if that were a trivial exercise. On buying online - why in the world is it so darned hard to buy this product? Why in this day and age... read more

Business response:

Hi Howard, We are glad to hear you are happy overall with your Polaris VRX iQ+. Thank you for leaving a review! In regards to your cord being only 4 feet, we are a bit confused and want to help. The VRX iQ+ comes with a 70ft. Double-Insulated Floating Cable with Tangle-Reducing Swivel. Is this the cord you’re referring to? You can respond to this email or call technical support to help with the short cord issue - (800) 822-7933. We understand the convenience of buying products online, but we encourage customers to b... read more

Jens K.'s profile image
Jens K. 
on Birdeye

3 years ago

Purchased this Robot a year ago at Leslie's pool NV. Best investment I made for my pool not to mention the warranty service is just as great. This Robot is not cheap but worth every dime. Thank you Jens K. 

Business response:

Hi Jens, We are thrilled to hear you are so satisfied with your Polaris VRX iQ+ cleaner! Thank you for sharing your experience with us and others online. We appreciate you! Happy Swimming, Your Polaris Team  

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.7 star rating with 755 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is open now. It will close at 6:00 p.m.