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The Polaris VRX IQ+ works great and the only issue I have with it is that it is too heavy for me to lift out of the pool now that the water level of my pool has been lowered for Winter.
Business response:
Hi Kris, Thank you for taking the time to leave a review! We’re glad to hear you are happy with your VRX iQ+. We are sorry about the issue of the cleaner being heavy to lift with the low water level and not being able to remove it at the edge of the pool. Hopefully, you don’t have the same issue once the water level is back to normal. You might consider a low-cost pool net or pool cover to capture larger debris during the winter months. If there’s anything else we can do to help improve your experience, please let us kn... read more
Great machine....won't disappoint..
Business response:
Thank you for choosing the VRX iQ+, William! Your trust and satisfaction are our top priorities. We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Couldn’t keep the pool clean without it
Business response:
Thanks, Kyle! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Cleans good but keeps getting tougher to submerge the Polaris each time!!!
Business response:
Hi Sid, We are glad to hear your VRX iQ+ is keeping your pool clean but sorry to hear it isn’t submerging properly. There could be air trapped inside the cleaner housing, or the filter canister is full or dirty. Remove the cleaner from the pool and re-submerge to clear the trapped air. Wait for bubbles to stop completely, then let the cleaner sink to the bottom of the pool. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Happy swimming! Your Polaris Team
It is really easy to use. I just set the days and the time and the type of cleaning and it does the rest. If I forget and leave it out of the water it just doesn’t run. And it’s so easy to get out of the water you just push the button and then it comes up to the edge for you to grab. It tells me if the filter is plugged which doesn’t happen often if at all because I cleaned it occasionally without reminder. In summary it works like a dream. Only negative is that I still have to sweep the steps
Business response:
Thank you for sharing your detailed experience with us, Alan! We're happy to hear you're so satisfied with your VRX iQ+. Please let us know if there's anything we can do to further elevate your experience. Have a great pool season! Your Polaris Team
Our pool has never been cleaner, and it’s so easy to control and more importantly, clean.
Business response:
Hi Douglas, We are thrilled to hear you’ve had such a great experience with your VRX iQ+. Thank you for your wonderful review! Wishing you the perfect pool season. All the best, Your Polaris Team
Cleans really well. Only thing is cart is a little cumbersome.
Business response:
Thank you for your positive review and feedback, Daniel! We are glad the VRX iQ+ is performing so well in your pool. Enjoy your swim season! All the Best, Your Polaris Team
The setup of the robot and connection to our WiFi was quick and trouble free. The unit quickly mapped our 20 x 40 ft. pool and has been cleaning away. I appreciate this unit not being caught on the main drain grate. I especially appreciate the lift feature....huge help when removing the robot from the pool. An A+ rating!
Business response:
Thank you for your thorough and positive review, Joseph! We truly value your feedback and appreciate you sharing your experience with us. Enjoy your pool and have a great summer! All the best, Your Polaris Team
Wonderful product!!!
Business response:
Thank you greatly, Deniece! Wishing you the perfect pool season. All the best, Your Polaris Team
Polaris VRX iQ+ has a 4.3 star rating with 1,177 reviews.
Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.