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Polaris VRX iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.7761 reviews
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Kevin K.'s profile image
Kevin K. 
on Birdeye

4 years ago

This is the third Polaris low voltage pool cleaner we've had and is the absolute best! The last one was pretty good, but still left places I had to do manually. This one left a spotless pool every time! Just awesome. 

Business response:

Dear Kevin, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team  

Neeraj K.'s profile image
Neeraj K. 
on Birdeye

4 years ago

One of the best units on the market. Service was fantastic. 

Business response:

Thank you so much for your kind words, Neeraj! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team  

Scott P.'s profile image
Scott P. 
on Birdeye

4 years ago

It's a nice machine but truthfully for what it costs I'd think it would do a better job. Often have to run it a second time. There's no skimmer mode to clean the water surface as I've seen on other machines. It's also not as easy to use as you would think. For example, the mode to retrieve the vacuum should have the machine return to the same point it went in. If this thing is as smart as it is supposed to be, and "maps" the pool, you should not have to use your phone as a joystick to steer it back to a spot to pull it out. ... read more

Business response:

Hi Scott, We're sorry about the issues you've had with this cleaner. Customer satisfaction is of the utmost importance to us. A customer experience specialist will contact you to see how we can help. All the best, Your Polaris Team 

Chris B.'s profile image
Chris B. 
on Birdeye

4 years ago

I like how I can remote control it. I like how I can make it crawl up the wall nearest me so I can take it out of the water. I like the swivel on the cord. I wish the cord had a stripe running down its length to make detangling easier. I like how easy the basket is to clean. 

Business response:

Hi Chris, Thanks for sharing your valuable feedback! We're happy to see all those "likes" in your review. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instea... read more

Patricia L.'s profile image
Patricia L. 
on Birdeye

4 years ago

Did a great job cleaning my pool. Could not connect the WiFi with my phone. But unit cleaned really good 

Business response:

Hi Patricia, We're happy to hear that your VRX iQ+ is cleaning to your satisfaction! Our apologies on the connectivity issue, however. We have tips online to help get your app connected: www.iaqualink.com/en/support. A strong wifi signal is key. Please let us know if we can help further. Enjoy your pool time! Your Polaris Team  

Shawn H.'s profile image
Shawn H. 
on Birdeye

4 years ago

Machine works well. 

Business response:

Thanks for sharing your story, Shawn! Wishing you the perfect swim. Your Polaris Team  

Girolamo Di S.'s profile image
Girolamo Di S. 
on Birdeye

4 years ago

Loved it. It works better than a lot of pool man 

Business response:

Hi Girolamo, Thanks for sharing your story about the Polaris VRX iQ+! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team  

Tina C.'s profile image
Tina C. 
on Birdeye

4 years ago

Works well. Wish I didn't have to take it in & out every day 

Business response:

Hi Tina, We're happy to hear that your VRX iQ+ is performing well in your pool! While the best maintenance is to remove the cleaner after a cycle (reduces tangling, ensures that you clean the filter canister for the best suction), we also know that there are times when the convenience of scheduling is necessary. We hope this helps. Enjoy your pool time! Your Polaris Team  

John L.'s profile image
John L. 
on Birdeye

4 years ago

This pool cleaner does a good job picking up debris and leaves in my rectangular vinyl pool. The basket is easy to clean - way better than the filter bags my previous cleaner used. I like the WiFi feature and the lift feature for removing the cleaner from the pool. The remote control (via iPhone app) is a little clunky. There is a delay when you press the control buttons so you have to practice getting it pointed in the direction you want. The storage cart is great. Super easy to place the cleaner on it and then coil up ... read more

Business response:

Dear John, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team  

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.7 star rating with 761 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.