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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Works great. Keeps pool clean and walls free from algae. When I want to remove it, I just press the lift button and it comes to me. Only issue is how twisted the cord gets. I have to straighten it out time to time.
Business response:
Hi Leo, Thanks for sharing your story! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope these tips are... read more
It does a good job of cleaning but throws error codes for know apparent reason.
Business response:
Hi Gary, We're glad to hear the VRX iQ+ is cleaning satisfactorily in your pool! The Owner's Manual gives a list of error codes and suggested solutions on page 22, and you can find the manual online here: https://www.polarispool.com/en/specialty/robotic/polaris-vrx-iq-plus. Please let us know if we can help further! All the best, Your Polaris Team
It does an excellent job cleaning.
Business response:
Thanks for sharing your story, Tedi! Wishing you the perfect swim. Your Polaris Team
Product works very well and requires minimum maintenance.
Business response:
Thank you so much for your kind words, Natalie! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
Absolutely love this unit. Easy to program and monitor. Cleans extremely well
Business response:
Thanks, Hal! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Great machine, but has some glitches: cord has too much memory (difficult to put wrap back up), doesn’t drive straight (keeps hitting walls and tipping over), won’t say on island to clean, gets stuck on stairs, Lift system control is too basic (one touch of a directional control on the app makes it spin until you stop it - where it then automatically goes I’m that direction until you pull it out of the water. Should have more manual controls).
Business response:
Hi Terry, Thank you for your feedback! We have a tip to help with the cord: Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. If you have a sunny area to lay it out in, that will help. Customer satisfaction is of the utmost importance to us. A technical representative will be in touch to see how we can improve your experience with your Polaris cleaner. All the best, Your Polaris Team
This is an awesome pool cleaner. I love that I can control it from my phone.
Business response:
Hi Wendy, Thanks for sharing your story about the Polaris VRX iQ+! If you have a moment, we'd appreciate it if you can also rate the app on your app store. Your comments will help others who are searching for a pool solution. We hope you continue to enjoy a convenient and worry-free pool experience. Happy swimming! Your Polaris Team
Awesome experience so far!
Business response:
Thank you so much for your kind words, Chad! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
The system is good for bigger stuff but does not clean up the sand silt. Pool looks dirty after cleaning
Business response:
Hi Laurie, Thanks for choosing the Polaris VRX iQ+! Your trust and satisfaction are our top priorities. We recommend trying the R0517800 Fine Filter Canister or the R0535800 Ultra Fine Sand/Silt Canister in place of the All Purpose Canister that came with your cleaner. That should help contain the finer debris and keep your pool clean. Enjoy your pool time! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.