This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
The cleaning aspect overall is great. It is able to capture gritty debris all the way up to large leaves without issue. I do wish however that the cord management was better designed as it's troublesome to get the long cord wound up nicely after use. Also wish steering the unit to align with where I want it to come out at afterwards was better.
Business response:
Hi John, Thank you for sharing your feedback with us! We are glad you are satisfied with the overall performance and hope we can help with the cord management issue you described. It might help to remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. This should help to wind up the cord with more ease after use. If there’s anything else we can do to improve your experience, please let us know. All the best, Your Polaris Team
The machine works very well keeps the pool clean. The cord on it is setup nice, it does not tangle up. Easy to use, throw in the pool and away it goes.
Business response:
Thank you for taking the time to leave a review, Mark! We are pleased to hear you are so satisfied with the VRX iQ+ performance and ease of use. Enjoy your pool season! Cheers, Your Polaris Team
I just sit back and let it clean. Maintaining a clean pool could not be any easier. Expensive but worth the cost.
Business response:
Thank you for your review, Ramon! We are happy to hear you’re so satisfied with your Polaris VRX iQ+. We appreciate you sharing your experience with us and hope you have a great pool season! Cheers, Your Polaris Team
Excellent experience
Business response:
Thank you for the review, Donald! It is wonderful to hear you are so satisfied with your Polaris VRX iQ+. If there’s anything we can do to improve your experience, please let us know. Enjoy your swim time! Your Polaris Team
This is the best money I have spent in a while. I love this thing. It cleans the pool thoroughly and it’s so easy to empty and clean. Has saved me hours already and it’s early in the season. Love it.
Business response:
We are so happy you are satisfied with your Polaris VRX iQ+ purchase. Thank you for leaving a review! We hope you can now enjoy more time enjoying your pool and less time cleaning it. Happy Swimming! Your Polaris Team
Heavy to lift in and out Cleans well for big debris but doesn’t pick up silt or sand Does a great job picking up leaves.
Business response:
Hi Julie, Thank you for taking the time to leave a review! We are happy to hear your cleaner works well picking up large debris and want to help with the silt and sand collection. Your pool might benefit from a fine mesh filter canister - https://lesliespool.com/polaris-fine-mesh-filter-canister-r0517800/619018.html If there’s anything else we can do to help, please call our customer support team at (800) 822-7933. Happy Swimming, Your Polaris Team
Overall very happy with this product - it does a good job cleaning our pool and is easy to use. I do have 2 gripes though: the electric cord is too short, and it is impossible to buy the robot online. On the cord: the instructions say you should not use an extension cord, yet they give you a pathetic ?4foot? cord. They say you should install a GFI near where you will be using the cleaner - as if that were a trivial exercise. On buying online - why in the world is it so darned hard to buy this product? Why in this day and age... read more
Business response:
Hi Howard, We are glad to hear you are happy overall with your Polaris VRX iQ+. Thank you for leaving a review! In regards to your cord being only 4 feet, we are a bit confused and want to help. The VRX iQ+ comes with a 70ft. Double-Insulated Floating Cable with Tangle-Reducing Swivel. Is this the cord you’re referring to? You can respond to this email or call technical support to help with the short cord issue - (800) 822-7933. We understand the convenience of buying products online, but we encourage customers to b... read more
Purchased this Robot a year ago at Leslie's pool NV. Best investment I made for my pool not to mention the warranty service is just as great. This Robot is not cheap but worth every dime. Thank you Jens K.
Business response:
Hi Jens, We are thrilled to hear you are so satisfied with your Polaris VRX iQ+ cleaner! Thank you for sharing your experience with us and others online. We appreciate you! Happy Swimming, Your Polaris Team
I had several Polaris robots over the years and most of them broke after a year or two. I had very little hope for any pool robot. however after reading the enhancements that were done to this model that was very impressed and definitely decided to give it another try. so far it's performed extremely well. I would encourage the developers to continue to enhance the software to allow for much more efficient cleaning. it seems like the algorithm is extremely underused and there's a big potential that is not utilized. please fo... read more
Business response:
Hi John, We are glad your Polaris VRX iQ+ is performing so well and are very appreciative of your specific, helpful feedback. Thank you for taking the time to share! We will take all your comments/suggestions into consideration for future product developments. All the best, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.3 star rating with 1,128 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.