This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Would have rated 5 stars, but ordered from Leslie's and they never got one in after a month of waiting, so I bought it in Texas. Then, the machine broke after less than a month of use. Had to return to Leslie's Pool Supply and wait on parts for the service, which took over a month.
Business response:
Hi Randy, Our apologies for your experience with this cleaner. We hope it's now performing satisfactorily in your pool! Customer satisfaction is of the utmost importance to us. A representative will be in touch to see how we can improve your experience. All the best, Your Polaris Team
Cleans pool very well.
Business response:
Thanks for sharing your story, Carlos! Wishing you the perfect swim. Your Polaris Team
As a paralyzed veteran, the VRX iQ+ makes my life so much easier. The ability to spot-clean from the App saves me from setting up the hose, pole and vacuum head, which was always a daunting task.
Business response:
Hi Ian, Thank you so much! We're glad we can help a vet enjoy his pool time. If you have a moment, would you please also take the time to rate the app on your app store? Your comments will help others who are searching for a pool solution. All the best, Your Polaris Team
It works really well , I only have had one issue so far , some times the cord gets tangled , other than that I am really happy that we purchased this product
Business response:
Hi Ken, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope th... read more
This is a vast improvement over the automatic pump driven cleaners I've used for the past 18 years.
Business response:
Thanks for your kind words, Robert! Our mission is to create quality products that simplify your pool experience. Happy swimming! Your Polaris Team
Great robot. Large leaf bag
Business response:
Thanks for the kind words, Jonathan! Enjoy your swim time. Your Polaris Team
The cleaner does an amazing job on our huge built in pool. However, the left drive motor threw an error within the first week and even after trouble shooting the issue everytime it appeared we could not get it fixed. It needed to go back to the dealer we bought it from and had to have the entire left drive motor replaced. Took a few weeks to get the cleaner back and our pool was closed before we got the cleaner back so we have not had the opportunity to try to make sure it is working properly. There is always next season!
Business response:
Hi Erin, We're glad to hear that your VRX iQ+ performs well for you! When you pull it back out next season, please let us know if there are any issues with it. All the best, Your Polaris Team
Great product
Business response:
Thanks for sharing your story, Mark! Wishing you the perfect swim. Your Polaris Team
Absolutely a great robotic pool vacuum.
Business response:
Thanks for choosing the Polaris VRX iQ+, Timothy! Your trust and satisfaction are our top priorities. Swim on, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.