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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Food was delicious. The only problem was the speed in which everything was served. Our meals were brought to us before we had finished our soup and salad. When we commented on it the manager said it was because it was a show night and everything is served faster. We were not going to a show so had plenty of time. It was a rushed experience all around
Our service was great and the food, as usual, was wonderful. We tried a couple of specials and enjoyed them both
Great food and very good service. As is with most casino restaurants, this place is inconsistent based on how many people are there. They also eliminated my favorite steak from the menu, which is disappointing but everything I have had here has been good.
In a largely empty dining room, the food service was quite slow. Well over an hour from order to food delivery to the table. The service otherwise was very nice and it’s rarely the server’s fault for kitchen delays. The wine was just average and bland. I think the better wine selections required our winning some jackpot in the adjoining casino. Would definitely return, minor quibbling notwithstanding.
We have been to portico 5 times now. It’s definitely pricey but usually well worth it! This previous time we went on Saturday with two friends. The calamari appetizer was phenomenal. The main course lacked a lot. I got the smaller ribeye. It was so flavorless I only ate 1/3 of it and didn’t take the other 2/3 home. $64 for a steak should wow you. The large mashed potatoes that we have gotten every time seemed to be A LOT smaller than normal. We usually cannot put a dent in them. There were 5-6 spoonfuls max in the container.... read more
The food was amazing! But the service was terrible! I took 45 minutes to get the one appetizer of a meatball then about almost 40 minutes to get the entree, which had one of the sides come out cold. When we spoke to the manager she was not helpful and did not offer to help with the bill. The waitress was serving all the tables that came in after us and didn't help us. We think she didn't put our order in because once we said something about the appetizer it was brought out 10 minutes later. Go for the food but avoid the blon... read more
Wonderful seafood, bread, wine and appetizers. Sauces for the pasta were truly a treat to experience. Great bartender and waitstaff.
Food was excellent. Service was outstanding even though the restaurant was very busy. Very enjoyable dining experience.
Very pleasant meal. 26-ounce Ribeye was possibly the best steak I ever had.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,002 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.