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Portico at del Lago Resort and Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.23,081 reviews
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Gene's profile image
Gene 
a year ago

Wife loved the scallops in lemon sauce.My fish dish was bland and had to send back to fehat due to stuffing being cold. 

Business response:

Thank you for taking the time to share your feedback with us. Sorry to hear that you did not entirely enjoy your experience. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please feel free to reach out to us directly. 

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kim 
a year ago

COD special was so dried out ,, I couldn’t eat it. My husbands filet was cooked perfectly. Came for our 40th anniversary,,, beautiful decor, beautiful booth, no ambiance. Sadly disappointing as we were so looking forward to our return 

Business response:

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you again in the future. 

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Jim 
a year ago

Waitress Amber was excellent and very pleasant. The time it took to sever the appetizers and meal was too long. The dinner itself was excellent. 

Business response:

Thank you for sharing your feedback. We truly value your insights and are committed to continually improving our service and offerings. Your feedback helps us to do just that. 

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Eileen 
a year ago

Everything was too notch, the food, the service, my wine. I will definitely be back!! 

Business response:

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience! 

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Ann Marie 
a year ago

Thank you for making my husband's birthday dinner so special. 

Business response:

Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We cannot wait to welcome you back soon for another delightful dining experience! 

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Lisa 
a year ago

Wonderful relaxing entertaining professional dining experience 

Business response:

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience! 

Harold's profile image
Harold 
a year ago

This was our first visit to Portico at Del Lago resort and casino. The food was outstanding as well as the service. Would definitely go back. Since it was in a casino, we were well dressed and were a little surprised at a guy wearing a dew rag on his head with his under-dressed family in such an expensive fine dining restaurant. I guess their money was green. The drink menu was excellent as well. A top restaurant anywhere ! 

Business response:

Thank you for taking the time to share your feedback with us. We truly value your insights as we strive to continually improve our service and offerings. We’re delighted to hear that you enjoyed your experience, and your kind words mean the world to our team. We look forward to welcoming you, along with all our guests, back for another delightful dining experience. 

Jeanne's profile image
Jeanne 
a year ago

Portico is our go-to restaurant for a special dinner. Sociale is also a good place to eat. Not as upscale but the food is good. 

Business response:

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience! If there’s anything special we can do to make your next visit even more memorable, please don’t hesitate to let us know. 

KyrissaD's profile image
KyrissaD 
a year ago

Lack of service Food came out as requested however feel like the waitress avoided us other than that. I probably would’ve ordered more. Food was good. Steak was fatty. Breads cold 

Business response:

Thank you for taking the time to share your feedback with us. Sorry to hear that you did not enjoy your experience. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please feel free to reach out to us directly. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 3,081 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open tomorrow at 4:30 p.m.