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Preferred Chevrolet Buick GMC

4.4

About this business

Location details

1701 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.42,549 reviews
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R A Hanson's profile image
R A Hanson 
9 years ago

Customer I had a very good experience in the process of purchasing my new 2016 Trax...everyone worked with and for me...from Tasi, the salesman to the sales manager and the gentleman in finance.... I will tell all that are in need of a car to see these people!!! Thanks guys!!! Love my new car!!!! 

Business response:

Thank-you R A Hanson, I am happy to hear our sales team and finance could make your vehicle purchase a great experience. Thank-you for recommending Preferred. 

Amy Giroux's profile image
Amy Giroux 
9 years ago

Amazing friendly service Regularily scheduled service for my 2014 Equinox was handled in a professional and capable manner. 

Business response:

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Preferred Chevrolet Buick GMC Team 

Bill's profile image
Bill 
9 years ago

New Chevy Buyer Friendly and attentive to my needs and requests. Will do business with again. 

Business response:

Bill, we appreciate your review and are glad you enjoyed the service you received from us. We look forward to serving you again. Until next time! The Preferred Chevrolet Buick GMC Team 

Joe B.'s profile image
Joe B. 
9 years ago

Excellent Service! My wife and I travelled from NW Indiana to look at one specific vehicle. We were very happy with the customer service we received as opposed to other places I had shopped. Everything was handled in a friendly, professional and honorable manner. Thanks to Ben B., and Doc H! 

Business response:

Joe, we appreciate you sharing the feedback regarding your recent buying experience. We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Preferred Chevrolet Buick GMC Team 

Unique's profile image
Unique 
9 years ago

Outstanding I purchased a used car from them, and received the best customer service ever. Thank you Doc Hamilton. 

Business response:

Thank you for the wonderful review! It is great to know Doc provided such a remarkable buying experience. Please feel free to call or stop by if there is anything else we can do to help you! Sincerely, The Preferred Chevrolet Buick GMC Team 

True Freedom Dave's profile image
True Freedom Dave 
9 years ago

They are a vast improvement over the previous The refurbished operation seems to have also changed the focus of management and what an improvement. It is better both when it comes to service prices and service inclusions that makes them a great alternative when it comes to something as simple as an oil change. 

Business response:

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your positive feedback. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Preferred Chevrolet Buick GMC Team 

Ted Okum's profile image
Ted Okum 
9 years ago

A truly satisfying dealership experience I have been buying cars for 38 years, the last 12 from Preferred (formerly Betten Auto Center). I have never experienced the level of professionalism, courtesy, and competence, from any dealership, anywhere. I stop in just to have coffee with the people who sell me cars as well as service my vehicles. I am constantly referring friends and family to this dealership, and they all buy vehicles, and are pleased with the dealership experience. They will bend over backwards to put you in th... read more

Business response:

Ted, thank you for taking a moment to write this awesome review for us! It is great to know that our staff's excellent customer service has earned your continued patronage. We appreciate your business and your loyalty! Please contact us or stop by for a visit again if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team 

WayneJan's profile image
WayneJan 
9 years ago

Preferred Chevrolet Grand Haven MI. We are so totally satisfied with the beyond the norm service of Bryan Cramer. My wife and I went to Preferred on a whim and are so happy that we did. Bryan went way out of his way to make us a satisfied customer. 

Business response:

We're pleased to hear that Bryan took a good care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Preferred Chevrolet Buick GMC Team 

Dave P's profile image
Dave P 
9 years ago

Phenomenal Customer Service on Vehicle Purchase My wife and I were very pleased on our recent car purchase. Tasi Forgwe was an excellent sales rep and we would definitely recommend him on a car purchase. Very pleased with his professionalism and ethics. Brian Cramer, Doug Winnett also were instrumental in helping with our purchase. David Ramos in finance was extremely good at explaining the warranty information and very personable and knowledgeable. We were very pleased with all the individuals we worked with. Dave and Molli... read more

Business response:

Dave, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Preferred Chevrolet Buick GMC Team 

Frequently asked questions about Preferred Chevrolet Buick GMC

How is Preferred Chevrolet Buick GMC rated?

Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,549 reviews. 

When is Preferred Chevrolet Buick GMC open?

Preferred Chevrolet Buick GMC is closed now. It will open tomorrow at 9:00 a.m.