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Preferred Chevrolet Buick GMC

4.4

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Location details

1701 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.42,559 reviews
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Kris A's profile image
Kris A 
10 years ago

Great Service - Great SUV!!! Just bought my next vehicle from Preferred Chevrolet in Grand Haven, the same place I bought my last car six years ago and traded in for the new SUV. I have to say that BEN BATTAGLIA took special care through the whole process of me changing my mind once or twice on what I really needed and wanted in a vehicle. And then finishing out the sale of my new 2016 Equinox! He made sure that I knew all there was to know about the car before I drove away. He is your man if you need a new car! This dealers... read more

Business response:

Kris, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Preferred Chevrolet Buick GMC Team 

Jean&John-Enclave2's profile image
Jean&John-Enclave2 
10 years ago

From shopping to making a purchase Great response from Tyler and Bryan -salesperson and sales manager regarding the vehicle I was looking for. It was ready for inspection and test drive when I arrived (85-90 mile from home). Bryan even took the time to show me how to remove the navigation computer glitch on my own car I drove in with, but not trading in. Clear explanation of service, cost, financial options. 

Business response:

Thank you for letting others know about your experience at our dealership. We are pleased to know Bryan and Tyler took such a great care of you! If you ever need anything in the future please don't hesitate to let us know. Sincerely, The Preferred Chevrolet Buick GMC Team 

Andrea's profile image
Andrea 
10 years ago

Derrick was great! Derrick Conkle was very helpful and knowledgeable about the Chevy Traverse. When we look to buy another car we will work with him again. 

Business response:

We appreciate you for letting others know about your experience and for mentioning Derrick! Feedback from you is one way we know we are achieving our goals! Let us know if we can assist you again! Sincerely, The Preferred Chevrolet Buick GMC Team 

Nick S.'s profile image
Nick S. 
10 years ago

excellent customer service! As soon as you walk into the door you feel welcomed. The customer service was outstanding compared to others dealers I had been to earlier in the week. These guys really aim to please and listen/understand what you want. Great overall service from the receptionist all the way to the final paperwork personel. I would highly recommend this dealer to anyone, especially friends and family! Great and well represented operation that assisted me in my vehicle purchase. Big thanks to Chris baughn and Brya... read more

Business response:

Nick, thank you for taking a moment to review your experience at our dealership. Reviews like these mean the world to us and I will be sure to relay to the team. Please keep us in mind if we can assist you with anything else, be it in service or sales. Sincerely, The Preferred Chevrolet Buick GMC Team 

Mary D.'s profile image
Mary D. 
10 years ago

Customer for life! From start to finish the leasing process was professional and personalized to my specific automobile needs. Campbell had been recommended to me as an expert to educate me on the "green" vehicle I was curious about. Campbell is incredibly knowledgable of each vehicle and he listened carefully to my transportation needs and guided me through the process of choosing the right vehicle to lease with additional hard work and attention to my budget needs. The entire dealership staff is so friendly and you can fee... read more

Business response:

Mary, thank you for taking a moment to write this great review for our dealership. Customer satisfaction is our top priority and we are ecstatic to hear that you enjoyed your last visit. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Preferred Chevrolet Buick GMC Team 

Brent's profile image
Brent 
10 years ago

Great service I brought in my 2008 Chevy Silverado for an excessive oil consumption problem and they checked for leaks and changed the oil. They set me up on an oil consumption schedule to find out the real problem. Very courteous and polite individuals. 

Business response:

Brent, thank you for writing this review for us! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us or visit if you need anything else. Sincerely, The Preferred Chevrolet Buick GMC Team 

Judy Swiftney's profile image
Judy Swiftney 
10 years ago

Fantastic experience!!! Ryan Myers put me into a beautiful new Equinox, and the experience was absolutely top notch. The receptionist was very personable and friendly, Nathan delivered a bottle of water to me, and then I sat down with Ryan and from there things continued to go beautifully... he did an absolutely great job from beginning to end. He even gave me a tutorial on how everything worked inside the car, which I needed because I was coming out of a 2000 Blazer, which I had happily driven for 13 years. By the way, I wa... read more

Business response:

Judy, thank you for writing this amazing review and for mentioning Ryan. He works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with him was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely The Preferred Chevrolet Buick GMC Team 

Denali's profile image
Denali 
10 years ago

A customer for life. Bob D, and Robert C. took great care of us they made sure all of our questions were answered and provided us with service, and care that has set a standard that will be impossible to beat. 

Business response:

Thank you for writing this great review for us and for mentioning Bob and Robert. They always strive to provide the utmost in customer service and it makes us happy to know that your feel you experienced these values first hand. We hope you continue to choose us for your future automotive needs. Sincerely, The Preferred Chevrolet Buick GMC Team 

Impala owner's profile image
Impala owner 
10 years ago

New Impala owner great customer service. No pressure and great knowledge of stock. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Preferred Chevrolet Buick GMC Team 

Frequently asked questions about Preferred Chevrolet Buick GMC

How is Preferred Chevrolet Buick GMC rated?

Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,559 reviews. 

When is Preferred Chevrolet Buick GMC open?

Preferred Chevrolet Buick GMC is open now. It will close at 8:00 p.m.