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Preferred Trust

4.9
  • Las Vegas, NV

About this business

Location details

6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.91,270 reviews
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Christna T.'s profile image
Christna T. 
2 years ago

I heard very positive feedback about this company. All the reviews I read were spot on. Service was fast, efficient, and friendly. Kristine processed my transfer and kept me well informed until the account was open. Didra answered all of my accounting questions and followed up immediately. I highly recommend Preferred Trust to anyone who wants a Self-directed IRA! 

Business response:

Hi, Christna. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Louie B.'s profile image
Louie B. 
2 years ago

Very Good service. Very Good service. Very Good service. 

Business response:

Hi, Lou. We are thrilled to learn that you had a positive experience with us! 

Sherla E.'s profile image
Sherla E. 
2 years ago

Alexandria was an immense help in directing me on an IT form from DocuSign. She listened carefully to my problem and then gave me the solution. Now since I am fairly computer illiterate, helping me is not usually very easy. However, she calmly directed me and we completed the form. She was very patient and clear while talking with me. Very professional, yet friendly. Made me less anxious while asking questions. She’s a good employee! 

Business response:

Hello, Sherla. We are grateful for customers like you and hope you stick with us for years to come! 

Kenny D.'s profile image
Kenny D. 
2 years ago

Quickly and promptly answered my concerns 

Business response:

Hi, Kenny. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Rich. W.'s profile image
Rich. W. 
2 years ago

I've dealt with a half dozen custodians in the past few years, but Preferred Trust is my hands-down favorite. Everyone there with whom I have spoken is professional, courteous, and competent. They are always upbeat, so it's a pleasure rather than a chore to make contact with them. They get things done, and done quickly. Kristine Henderson is the Client Service Agent who usually helps me, and I am always pleasantly surprised at her response times to emails--usually 5-10 minutes. Pretty much unheard of no matter what kind of b... read more

Business response:

Hi, Rich.. We are thrilled to learn that you had a positive experience with us! 

Paul T.'s profile image
Paul T. 
2 years ago

Wonderful service 

Business response:

Hi, Paul. Thank you so much for leaving us a stellar review! 

Steve H.'s profile image
Steve H. 
2 years ago

She answered all of my questions Very professional 

Business response:

Hi, Steve. Your feedback is highly appreciated. Thank you for the review! 

Russell J.'s profile image
Russell J. 
2 years ago

Explained well what needed to be done & why. 

Business response:

Hi, Russ. We appreciate the kind words and are glad we could provide you with a positive experience! 

Arnaldo E.'s profile image
Arnaldo E. 
2 years ago

Christina is always a great help to customers. Excellent and timely support for us. Superb customer service. Thanks!! 

Business response:

Hello, Arnaldo. We are grateful for customers like you and hope you stick with us for years to come! 

Frequently asked questions about Preferred Trust

How is Preferred Trust rated?

Preferred Trust has a 4.9 star rating with 1,270 reviews. 

When is Preferred Trust open?

Preferred Trust is closed now. It will open tomorrow at 8:00 a.m.