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Preferred Trust facilitates both custodial and administrator roles as a licensed trust company. Our top priority is providing outstanding service to our clients nationwide. For us, customer service starts with educating individuals and small businesses on the available investment options to maximize their IRA. Formed in 2007, our mission remains the same: Provide individuals the opportunity to break down the barriers of traditional investing in an IRA. We endeavor to educate account owners about their ability to invest in a... read more
6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Quickly and promptly answered my concerns
Business response:
Hi, Kenny. Thanks for taking the time to share your positive experience. We truly appreciate it!
I've dealt with a half dozen custodians in the past few years, but Preferred Trust is my hands-down favorite. Everyone there with whom I have spoken is professional, courteous, and competent. They are always upbeat, so it's a pleasure rather than a chore to make contact with them. They get things done, and done quickly. Kristine Henderson is the Client Service Agent who usually helps me, and I am always pleasantly surprised at her response times to emails--usually 5-10 minutes. Pretty much unheard of no matter what kind of b... read more
Business response:
Hi, Rich.. We are thrilled to learn that you had a positive experience with us!
Wonderful service
Business response:
Hi, Paul. Thank you so much for leaving us a stellar review!
She answered all of my questions Very professional
Business response:
Hi, Steve. Your feedback is highly appreciated. Thank you for the review!
Explained well what needed to be done & why.
Business response:
Hi, Russ. We appreciate the kind words and are glad we could provide you with a positive experience!
Christina is always a great help to customers. Excellent and timely support for us. Superb customer service. Thanks!!
Business response:
Hello, Arnaldo. We are grateful for customers like you and hope you stick with us for years to come!
Got my answer
Business response:
Hi, M. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great, very helpful
Business response:
Hi, Ed. We are thrilled to learn that you had a positive experience with us!
Kristine has been wonderful eager to help with all my questions and guide me through the rollover process. She is obviously a ROCK STAR!
Business response:
Hi, Ryan. Thank you so much for leaving us a stellar review!
Preferred Trust has a 4.9 star rating with 853 reviews.
Preferred Trust is closed now. It will open on Thursday at 8:00 a.m.
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