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Preferred Trust
- Las Vegas, NV
About this business
Location details
6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciated Alexandria returning my call today promptly and answering my questions courteously and completely.
Business response:
Hello, Morgan. We are grateful for customers like you and hope you stick with us for years to come!
Mariami was terrific on the phone today. She was pleasant, couteous, and professional. We chatted just a bit on non-business topics. This creates a connect with the customer that proves invaluable over time.
Business response:
Hi, Julian. Thanks for taking the time to share your positive experience. We truly appreciate it!
I've been a Preferred Trust client for more than a year and I can't say enough good things about them. Their staff is knowledgeable, courteous and responsive. Today I had difficulty logging into my account.. I had the pleasure of speaking with Alexandria Moore who not only had the knowledge, but also the patience, to spend 15-20 minutes working with me to resolve my problem. She definitely surpassed my expectations of great customer service. Thank you for your wonderful attitude and your great service!
Business response:
Hi, Ray. We are thrilled to learn that you had a positive experience with us!
I had two issues. One being that the money that I had requested to be sent to my rental management company was not received by them when I thought it would be. When I informed Preferred Trust, they took care of the issue quickly and the check is being sent to them today. The second issue was I could not log onto my account. Preferred Trust took care of that issue and I am able to have access into my account. Mariami did a fantastic job of helping me yesterday and I appereciate it very much. Thank you. Thank you Preferred... read more
Business response:
Hi, Greg. Thank you so much for leaving us a stellar review!
Great Trust Co!, Friendly, Professional employees who take the time to assist with any questions or challenges you may encounter. Wonderful experience
Business response:
Hi, Ray. Your feedback is highly appreciated. Thank you for the review!
Didra found a issue with our account And alerted us and took care of the problem, thanks.
Business response:
Hi, Brian. We appreciate the kind words and are glad we could provide you with a positive experience!
She did an excellent job. Great👍
Business response:
Hello, Maria. We are grateful for customers like you and hope you stick with us for years to come!
Amber = awesome marvelous best excellent rad! I called in to ask if preferred trust received my check and she immediately contacted that department and told me yes. She is quicker than a New York City minute! And very friendly! I’ve been doing customer service for 25 years and she is a keeper!
Business response:
Hi, Pete. Thanks for taking the time to share your positive experience. We truly appreciate it!
Alexandria helped me with my issue and resolved it. Thank you.
Business response:
Hi, Vicki. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Preferred Trust
How is Preferred Trust rated?
Preferred Trust has a 4.9 star rating with 1,255 reviews.
When is Preferred Trust open?
Preferred Trust is closed now. It will open tomorrow at 8:00 a.m.