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Preferred Trust

4.9
  • Las Vegas, NV

About this business

Location details

6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.91,240 reviews
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Diane W.'s profile image
Diane W. 
2 months ago

All my questions weee answered. Very nice to talk to. 

Business response:

Hi, Diane. Your feedback is highly appreciated. Thank you for the review! 

Judy T.'s profile image
Judy T. 
3 months ago

Preferred Trust is a great company for a self directed IRA. We have been with them for at least 10 years. The staff are friendly and quick to get back to you when you require assistance. 

Business response:

Hi, Judy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Morgan J.'s profile image
Morgan J. 
3 months ago

I appreciated Alexandria returning my call today promptly and answering my questions courteously and completely. 

Business response:

Hello, Morgan. We are grateful for customers like you and hope you stick with us for years to come! 

Julian C.'s profile image
Julian C. 
3 months ago

Mariami was terrific on the phone today. She was pleasant, couteous, and professional. We chatted just a bit on non-business topics. This creates a connect with the customer that proves invaluable over time. 

Business response:

Hi, Julian. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Ray S.'s profile image
Ray S. 
3 months ago

I've been a Preferred Trust client for more than a year and I can't say enough good things about them. Their staff is knowledgeable, courteous and responsive. Today I had difficulty logging into my account.. I had the pleasure of speaking with Alexandria Moore who not only had the knowledge, but also the patience, to spend 15-20 minutes working with me to resolve my problem. She definitely surpassed my expectations of great customer service. Thank you for your wonderful attitude and your great service! 

Business response:

Hi, Ray. We are thrilled to learn that you had a positive experience with us! 

Greg's profile image
Greg 
3 months ago

I had two issues. One being that the money that I had requested to be sent to my rental management company was not received by them when I thought it would be. When I informed Preferred Trust, they took care of the issue quickly and the check is being sent to them today. The second issue was I could not log onto my account. Preferred Trust took care of that issue and I am able to have access into my account. Mariami did a fantastic job of helping me yesterday and I appereciate it very much. Thank you. Thank you Preferred... read more

Business response:

Hi, Greg. Thank you so much for leaving us a stellar review! 

Ray S.'s profile image
Ray S. 
3 months ago

Great Trust Co!, Friendly, Professional employees who take the time to assist with any questions or challenges you may encounter. Wonderful experience 

Business response:

Hi, Ray. Your feedback is highly appreciated. Thank you for the review! 

Brian S.'s profile image
Brian S. 
3 months ago

Didra found a issue with our account And alerted us and took care of the problem, thanks. 

Business response:

Hi, Brian. We appreciate the kind words and are glad we could provide you with a positive experience! 

Maria T A.'s profile image
Maria T A. 
3 months ago

She did an excellent job. Great👍 

Business response:

Hello, Maria. We are grateful for customers like you and hope you stick with us for years to come! 

Frequently asked questions about Preferred Trust

How is Preferred Trust rated?

Preferred Trust has a 4.9 star rating with 1,240 reviews. 

When is Preferred Trust open?

Preferred Trust is open now. It will close at 5:00 p.m.