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Prime Storage
- Latham, NY
About this business
Location details
724 Watervliet Shaker Road, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Mixed feelings Prices are way to high, would work for short term storage, which it what I was supposed to be doing. Besides getting charged late fees for the mail being late,, my payments are sent from the bank and was sent out over a week in advance, I received a letter that threatened to have my unit auctioned off in 2 weeks because I had a balance of $2.00, yep that was TWO DOLLARS for a month really cemented my decision to start emptying out my unit.
WOULD NOT RECOMMEND My storage unit is disgusting! The ceiling has dirt dropping down onto all of my belongings! Mouse droppings all over my things as well! It seems that my monthly bill goes up at least twice a year making it EXTREMELY unaffordable!
Over priced for unprotected units Ive been a customer of this facility since I was a little kid. Im now 36. In the last few years rates have gone up significantly & require all to purchase insurance as well. These units are not weather tight, I have experienced collateral damage to my things due to this, and have found 1000's of mouse droppings in my unit. You want to charge a premium but you offer a 3rd class item and no plan to upgrade or renovate beyond the ever growing price that we pay, which is comparable brand new fac... read more
To expensive as soon as I folind a cheaper place I'm gone Is far to expensive for the size unit I have. Harassed with emails and texts and calls on the day my.paykent is due saying it's not paid even though I have autopay on. Wanted to charge me $20 when I asked for a few days extension during peak covid issue with not getting my paycheck when I was supposed to. I would not recommend this place to anyone
Previous owner was much more connected with the customer All I see is higher costs and more headaches. I've never had a rodent issue during the previous 20 years. Now I have issues and to top it off im paying 25% more from 2 years ago. How do you explain the rent increase ? I think long term (tenants) should get a discount. Also, I was charged additional for the mandatory insurance coverage when I have 3 million of coverage with my business insurance that was submitted when requested. To this date I have not gotten a credit.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.1 star rating with 244 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 8:00 a.m.