Purchase Park 2 Fly

michelle k. 

on Yelp

a week ago

if I could give zero stars I would. Came home from a trip to my tire completely flat. They drove it to the front of the lot on a flat yet pretended that it wasn't flat when they drove it there (only 10 minutes ago). The two girls working the registers inside the trailer were completely unhelpful and refused to let me speak to a manager or to contact a manager on my behalf. No fun driving around Queens at night trying to find a 24 hour tire repair with my whole family in the car. since then, I have spoken with others who ha... read more

Merinda J. 

on Yelp

3 weeks ago

Writing this here just in case they delete my Google review Their process of getting on the shuttle at the lot is very disorganized. The day I was there they only had one shuttle working, although they claimed they had 3 which was impossible, because we were all waiting 25-30 mins for a shuttle to arrive at the lot. When the shuttle did arrive, they asked "who was waiting here first" the fact that they trust people to be honest, blows my mind. They need a better system, such as numbers or tickets or something. A party of si... read more

Judy D. 

on Yelp

2 months ago

I made a reservation and paid in advance to park in this lot using Spot Hero. When I arrived I was told that there was no room. They blamed Spot Hero for overbooking. I got a refund, but I will never use this lot or Spot Hero again. I ended up parking in JFK long term parking which was fine and which is what I will do in the future. 

Diane L. 

on Yelp

2 months ago

I'm really sad to write this review because I used to love parking here and never had any issues before. It's very convenient and close to the airport. They drop you off and pickup right at your terminal. Unfortunately, this last experience was very disappointing. When I returned from my trip, I found my Jeep had a large scratch on the front bumper. They have video footage showing my vehicle was in perfect condition when I dropped it off. When I reported the damage, the front desk simply gave me an email address to file a cl... read more

Chris D. 

on Yelp

3 months ago

I made a reservation which they canceled two days before my flight so I ended up reserving parking at JFK long-term parking Inc. and they were fantastic. Hopefully I'll be getting a refund of my deposit. 

Jeanne C. 

on Yelp

4 months ago

This place wouldn't honor my reservation because I hadn't made it on their website- I had used a third-party website and have NEVER had trouble with it. They were rude and had zero empathy. I was so stressed out and forced to find alternative parking at 5:30 in the morning with little time to spare. I will never book them again. I had already paid a deposit that I now have to try and get refunded. This may be a legal practice but it is VERY unethical. 

All M. 

on Yelp

4 months ago

Waited for over an hour for a shuttle! They don't pick up the phone - smart park jfk had 4 busses go by and nothing from them. Save your money at this location 

Debbie B. 

on Yelp

5 months ago

WORST experience at a Park & Ride in 20 years of travel. Was left waiting at JFK for a return shuttle more than 30 minutes after calling. It was 5 degrees outside. We were told to wait outside for the arrival. After 20 minutes, there was no shuttle. We attempted to call 3 times: first call rang for 2 minutes without an answer; second call eventually answered with an immediate hold which was not picked up. Third call was eventually picked up after about 2 minutes with another hold. It was dangerously cold outside and at 30 mi... read more

Eric P. 

on Yelp

6 months ago

DO NOT USE THIS SERVICE!!!! Unless, of course, you don't mind being stranded outside JFK for an hour waiting for the shuttle that is supposed to come every 15 minutes. They just blatantly lie about how long the wait will be. And they couldn't care less!!!!