Purchase Park 2 Fly

Iain B. 

on Yelp

a year ago

When we got back to the lot, our car was not there. They claimed that it was at the other lot behind 10 cars so we would have to wait. 2 hours later they could not find our car. They thought it might have been towed. They figured that out the next day going through security tapes. So until we got there they had no idea where our car was. We had to take an Uber home that night. They said they would pay for it - they haven't. They drove our car to our house two days later. Only once they left did we realize that they ... read more

Tracy B. 

on Yelp

a year ago

0 stars. We parked here Feb 16-22, 2024. When we returned our minivan's gas tank was completely empty (we had arrived with a full tank) and items were moved around in our vehicle. We were told to email the manager, Erick, which we did immediately. He responded 5 days later (after a 2nd email from us) saying he would look into it. Despite attempts to reach him again, we never heard anything. So we paid an additional $58 to park here and had the inconvenience of having to stop and get gas so we could get home. The manager cou... read more

V A. 

on Yelp

a year ago

NEVER AGAIN!!! I already had three incident happening with this parking. The first one happened when they had me wait an 1hr to give me my car supposedly because the battery was dead( fyi my car was brand new). Second incident: they made me wait for the shuttle an 1hr at the JFK airport(daytime). Third incident: they made me wait for the shuttle again but this time was for an 1.5hr(nighttime). I had to call them several time so did another couple waiting for them too. For the third incident their excuse was there was only on... read more

Bob W. 

on Yelp

a year ago

Avoid this place! We were left out in the cold for 45 minutes waiting for their van. Not what you want after a long flight. Very difficult to get through to their office and when we did, we were told, repeatedly, that the van was just 5 minutes away. But the main reason to avoid this place was that my car reeked of marijuana when I finally got it back. 

Ana D. 

on Yelp

a year ago

i parked for 3 days over the new year weekend, it took them 2 h to pick me up at terminal 1 because of wrong instructions, but thats not even the worst part, when i got into my car, i realized right away that it was used, first of all the mileage was about 50 miles over as to when i dropped it off, 2nd i happen to have a nice car with touchscreen , my profile was even changed to a guest profile and my settings was changed, when i confronted them they said my car was moved to a different which i undestand but why bother putti... read more

Dorian P. 

on Yelp

a year ago

Wish there was zero stars- horrendous place. Waited 45 min for shuttle both ways. Confusing phone system with automated recording not linked to actual pickup- called back and they had no idea we were waiting. But that's the good part- a half tank of my gas was used (did they use the car to Uber??) and they stole all of my parking quarters. Lovely woman at the desk took my number for a call back from the manager- have called 3 times now and, guess what, crickets from the "manager." Will never use this company again. Do NOT pa... read more

Karol O. 

on Yelp

2 years ago

0 stars bunch of liers and irresponsible people. Will never used them again. I booked online 2 weeks before and when i arrive they said they have no space look somewhere else. 

Athena C. 

on Yelp

2 years ago

Would give ZERO stars if I could. Picked up our car & rode an hour into NJ to realize our car now has COCKROACHES!!! Was terrorized the rest of the way home after killing about 7. Had to painstakingly go thru each suitcase & every bag we brought home before we brought it into our house. We did notice our front windows were cracked when we first got into the car. Im guessing that's how this whole thing started. I called to let them know what we encountered & they said this is the first they had heard of anything like this. Se... read more

D H. 

on Yelp

2 years ago

Long wait at pickup. Little communication. Not friendly driver. Inside staff was pleasant.