Purchase Park 2 Fly

Bob W. 

on Yelp

a year ago

Avoid this place! We were left out in the cold for 45 minutes waiting for their van. Not what you want after a long flight. Very difficult to get through to their office and when we did, we were told, repeatedly, that the van was just 5 minutes away. But the main reason to avoid this place was that my car reeked of marijuana when I finally got it back. 

Ana D. 

on Yelp

a year ago

i parked for 3 days over the new year weekend, it took them 2 h to pick me up at terminal 1 because of wrong instructions, but thats not even the worst part, when i got into my car, i realized right away that it was used, first of all the mileage was about 50 miles over as to when i dropped it off, 2nd i happen to have a nice car with touchscreen , my profile was even changed to a guest profile and my settings was changed, when i confronted them they said my car was moved to a different which i undestand but why bother putti... read more

Dorian P. 

on Yelp

a year ago

Wish there was zero stars- horrendous place. Waited 45 min for shuttle both ways. Confusing phone system with automated recording not linked to actual pickup- called back and they had no idea we were waiting. But that's the good part- a half tank of my gas was used (did they use the car to Uber??) and they stole all of my parking quarters. Lovely woman at the desk took my number for a call back from the manager- have called 3 times now and, guess what, crickets from the "manager." Will never use this company again. Do NOT pa... read more

Karol O. 

on Yelp

a year ago

0 stars bunch of liers and irresponsible people. Will never used them again. I booked online 2 weeks before and when i arrive they said they have no space look somewhere else. 

Athena C. 

on Yelp

2 years ago

Would give ZERO stars if I could. Picked up our car & rode an hour into NJ to realize our car now has COCKROACHES!!! Was terrorized the rest of the way home after killing about 7. Had to painstakingly go thru each suitcase & every bag we brought home before we brought it into our house. We did notice our front windows were cracked when we first got into the car. Im guessing that's how this whole thing started. I called to let them know what we encountered & they said this is the first they had heard of anything like this. Se... read more

D H. 

on Yelp

2 years ago

Long wait at pickup. Little communication. Not friendly driver. Inside staff was pleasant. 

Lawson S. 

on Yelp

2 years ago

I have used Purchase Park 2 Fly several times, but I will not be using them anymore. They do not take responsibility for damage to vehicles, so I recommend that folks avoid them. The last time I was there, in early May 2023, we found a dent in the side of the car when we returned, and the collision mitigation system was sending messages about failing. It turns out that the radar had been jostled out of position. I followed their instructions to report this, including providing two estimates for the repairs. I called and... read more

Robin T. 

on Yelp

2 years ago

Thank you for the lie and anxiety attack. You booked us, took our $ and overbooked the lot by 30%. You didn't care at all. We had nothing and no where, and with little time we're forced to have a very expensive very poor airport spot at $70 a day. Horrible, unprofessional, and somewhat rude. At least you credited our card, big deal. Don't use this site near JFK. White Plains was great. This =MISERY SHAME ON YOU!!