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Purchasing Power, LLC
- Atlanta, GA
About this business
Location details
2727 Paces Ferry Road SE, Building 2, Suite 1200, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've ordered a phone multiple times now and they make me wait over a month just to cancel the order the week of when it's supposed to arrive, I've waited almost 4 months for nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.To better assist you, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account.
Can't type in the search bar.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and we want the best user experience for our customers.To better assist you, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account.
Far from a friendly and easy to navigate app, but the biggest flaw is with android os compatability. Key board won't pop up, tabs won't redirect, and lastly glitches out. This app needs a complete overhaul. I give this review without any biased based opinions just facts I've noticed. P.s. I have a S21 ultra up to date, and I definitely know my way around computers. This is not a user error issue. Thanks for reading!
Business response:
Thank you very much for feedback, Nick. We really appreciate you taking the time to share your experience with us. We will provide this information to our App support team for review. Cheers, Purchasing Power, LLC
Far from a friendly and easy to navigate app, but the biggest flaw is with android ios compatability. Key board won't pop up, tabs won't redirect, and lastly glitches out. This app needs a complete overhaul. I give this review without any biased based opinions just facts I've noticed. P.s. I have a S21 ultra up to date, and I definitely know my way around computers. This is not a user error issue. Thanks for reading!
Business response:
Thank you very much for feedback, Nick. We really appreciate you taking the time to share your experience with us. We will provide this information to our App support team for review. Cheers, Purchasing Power, LLC
place an order went to do 2nd order a week later had to verify the account using a phone number takes 30days in order to reset account
Passcode HELP
The app used to work just fine. Now however, can't type anything since the app doesn't give a keyboard to come up at all. Trying to manually search through categories gets you forced to relog back in, just to go in an infinite loop doing that. No point in using the app at all for now until it's fixed.
Business response:
Hi Brendan, our technical team has solved this problem. Please update your app to the latest version. If you have any issues, please contact us at CareTeam@purchasingpower.com
This app only works if your employer is on their list, and if it's not you won't be able to use it. A very stupid concept if you ask me, but I am not worried. I just wanted to try it out, but I have lots of credit, so I don't care. My suggestions would be to allow everyone to use it that has a verified direct deposit not only the employers on your list.
Business response:
Hi Jake, thank you for providing your feedback. Our program is designed to be an employee voluntary benefits program. The only way you would be able to purchase is by your employer offering our service as a voluntary benefit.
Used the app just fine yesterday now its saying username and password are incorrect and i get an error message when i click on forgot password
Frequently asked questions about Purchasing Power, LLC
How is Purchasing Power, LLC rated?
Purchasing Power, LLC has a 3.9 star rating with 5,805 reviews.
When is Purchasing Power, LLC open?
Purchasing Power, LLC is closed now. It will open tomorrow at 8:00 a.m.