This profile has been claimed by the business owner or representative.
Purchasing Power, LLC
- Atlanta, GA
About this business
Location details
2727 Paces Ferry Road SE, Building 2, Suite 1200, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Was on furlough due to pandemic. Company did not offer flexible payments. They wanted product paid for within the same time frame as scheduled. Prices have skyrocketed on here drastically. $70 for a $30 toy. Go look at the price of phones and beats headphones. $480 for $250 headphones. I know they make their money through upcharge and it's normal business. However, it has gotten too bad. Deleting the app and will use Aaron's or Rent A Center if I absolutely need to.
Business response:
Hi Matt, Payment options are available. We are strong advocates that cash is the best method to make necessary purchases. However, when paying with cash or credit cards is challenging, we provide the option to pay for it over time. Additionally, our display price regularly includes a first-class warranty and we frequently offer promotions.
Just a forewarning.... If you are out from work on temporary leave this company will continue to take full payment but not let you order even if you do continue to get paid through your job for temp leave. Kinda comes across as they know better than you concerning your financial situation. Again, they will take FULL payment from that same pay but NOT let you order no matter how great the need may be. App is a little shotty as well, had to uninstall and reinstall at minimum 4x.
Business response:
Hi Kevin, Thank you for your feedback. When on LOA, due to the status, the customer is not able to purchase. We do offer payment arrangements if the LOA is causing financial hardship. please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
I was a happy customer until I purchased an item and did not receive it, I filed a missing package through UPS which they sent a claim and paid for the item and I still have not been able to get a replacement item or a refund and the customer service for this experience has been horrible
Business response:
Hi Lee, We apologize that you didn't receive your item. please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
The app has been glitching and won't allow search or go to any items. Can't buy if I can't search or browse.
App not working correctly, please fix
Business response:
Hi Anthony, we are aware of the technical issue and it has been resolved. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
I would be very careful when buying anything from this website. They offered a Flash Sale "up to 40%" and I couldn't find anything that was actually on sale. They had a tablet I was looking at...original price $696 and flash sale price $665. I called and explained to them that is only 5% or less really and why even list it in the flash sale. They played dumb really well and didn't know what I was talking about. Umm hello not your average Joe I can do the math. Very shady....
Business response:
Hi Adrienne, like other major retailers, Purchasing Power occasionally receives special pricing from our suppliers. These savings are passed on to our customers, either in the form of a promotion or in adjusted pricing. we take pride in improving our service with any feedback that is provided.
The app keeps giving me an error code saying I don't qualify for the program even though I've been with my current employer over a year and meet all of the other requirements. Please fix it.
Business response:
Hi Kpman, We can see how this is frustrating and would like to offer some assistance. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
Since installing the app I have not been able access my account to see if my order has shipped.
Business response:
HI Frankie, We would like to help. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
Won't allow me to even sign up. It says to start typing your employer and select once it pops up. Do you only provide service for people who work for certain employers, because it want allow me to just type my job in? Oh well, I'll try after pay. You guys have a lot of bad reviews anyway.
Business response:
Hi Jazzy, Yes, your employer has to participate with our program. The negative comments are not representative of the majority of our customers’ experiences. We agree they don’t paint a rosy picture of our program, but they represent less than 1% of our customers. We also have a A+ Score with the BBB.
Frequently asked questions about Purchasing Power, LLC
How is Purchasing Power, LLC rated?
Purchasing Power, LLC has a 3.9 star rating with 5,790 reviews.
When is Purchasing Power, LLC open?
Purchasing Power, LLC is closed now. It will open tomorrow at 8:00 a.m.