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Rapid Van Lines

4.0

About this business

Location details

1251 N EDDY ST, 200, South Bend, IN, 46617, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.0546 reviews
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James L.'s profile image
James L. 
4 years ago

Hey my name is james Lilly and I was robbed and the broke my 75,INCHES tv and they took my brand new playstation 5 they took 4300$ and they was post to give it all back they block me from all there phone Tiffany and chris and the copy is a fake they will be getting sued I have every texting and email they still have my car and they played me out of my stuff I'm homeless and I have no money they owe me $ 6400 six thousand dollars and four hundred that's all in total but now I want to sue them for 60,000 and I will they think... read more

Renee M.'s profile image
Renee M. 
4 years ago

DO NOT USE THESE PEOPLE!!!! CLASSIC BAIT AND SWITCH!!!!! I was quoted a price by Brian on the sales team of $2414.42, back in May 2021 for a move in July 2021 from California to Arizona. I had a 642 sq foot condo and was told by Brian that the minimum rate would be $2414 and that I would still have room for 45 more boxes after we went over everything I was moving. When the mover "Saif" got there he said it would be $3900 but would give me a $200.00 discount. Then he proceeded to tell me I needed to pay CASH only for a long-... read more

Danielle M.'s profile image
Danielle M. 
5 years ago

This is all bullshit!!!! Go look at all of their scams on YELP!!!! 

Megan D.'s profile image
Megan D. 
5 years ago

Never in my life have I experienced such poor customer service especially from management. On pick up day, they attempted to charge us over double what our estimate was, used a 3rd party moving company that had no Dod number, and whose movers left without picking up our stuff. When I tried to Talk with Jim, the Assistant Operations Manager, he spent the 10 minute phone conversation yelling at me, cussing at me, then apologizing because he was "thinking of another client.." just to turn around and cuss me out and hang up on m... read more

Kristy M.'s profile image
Kristy M. 
5 years ago

Do not use them, they are scam artist who will lie up until the day before you plan on moving just so they can say you broke the contract and keep your deposit. Bbb has so many complaints and they've only been in business since 2020.... don't let them scam you 

Robert N.'s profile image
Robert N. 
5 years ago

Completely disgusted with them. I paid a premium to have them deliver a service which they never did. DO NOT TRUST THEM! Scott will promise you white glove service and guaranteed pickup dates…well they missed their first pickup up date, followed by the 2nd and 3rd day. Finally completely frustrated I canceled my service cause no service was ever provided. Then they won’t refund my $1800 deposit. They don’t respond to any emails or phone calls. No transparency at all. I would not use this company unless you want to lose your ... read more

Robert N.'s profile image
Robert N. 
5 years ago

Completely disgusted with them. I paid a premium to have them deliver a service which they never did. DO NOT TRUST THEM! Scott will promise you white glove service and guaranteed pickup dates…well they missed their first pickup up date, followed by the 2nd and 3rd day. Finally completely frustrated I canceled my service cause no service was ever provided. Then they won’t refund my $1800 deposit. They don’t respond to any emails or phone calls. No transparency at all. I would not use this company unless you want to lose your ... read more

Robert N.'s profile image
Robert N. 
5 years ago

Completely disgusted with them. I paid a premium to have them deliver a service which they never did. DO NOT TRUST THEM! Scott will promise you white glove service and guaranteed pickup dates…well they missed their first pickup up date, followed by the 2nd and 3rd day. Finally completely frustrated I canceled my service cause no service was ever provided. Then they won’t refund my $1800 deposit. They don’t respond to any emails or phone calls. No transparency at all. I would not use this company unless you want to lose your ... read more

Kristy M.'s profile image
Kristy M. 
5 years ago

Do not use this company they are scammers they'll light you up until the day you move and say you broke the contract to keep your money 

Frequently asked questions about Rapid Van Lines

How is Rapid Van Lines rated?

Rapid Van Lines has a 4 star rating with 546 reviews. 

When is Rapid Van Lines open?

Rapid Van Lines is closed now. It will open at 7:00 a.m.