Raymark Plumbing & Sewer

Jami S. 

on Yelp

10 years ago

I agree with previous reviewers...the plumbers are great but the woman that schedules is rude and horrible to deal with. Years ago, Raymark came out and did some work at my house. I had texted my husband when they got there (about them being there) and when the bill came, they had billed themselves there way earlier. I called them out on it and they argued about it. I offered to show them my text but they declined. They adjusted the bill and that was that. Just now I called to schedule them to come out and the woman on... read more

Helly Y. 

on Yelp

11 years ago

I scheduled an appointment for a plumber to replace my toilet and went through at least 7 phone calls with them to clarify matters due to confusion on their part. During these calls, I was posed with new information which should have been addressed initially. The way I was treated and that they cancelled the appointment even though I raced home to meet them was unprofessional and unacceptable. If they are reading this, they should know that it's not hard to outline the process for scheduling an appointment, so new and e... read more

J T. 

on Yelp

13 years ago

Raymark came out to scope our sewer line and found a crack. They quoted $800 to fix it. It seemed really high and after a few minutes they dropped the bid to $300 (estimate) if we would dig the hole ourselves and backfill. Yes, that's a $500 price break to dig your own hole? The work was completed and the guys did an excellent job. However, they called with the total bill, $508! I could understand if they went over 10-20%, but the cost was over 50% more, and they never called to say the job was going to take longer or cost... read more

N K N. 

on Yelp

13 years ago

Used to use Raymark, but never again. When purchasing a home, we called out low water pressure from the inspection. The seller had Steve from Raymark certify that the water pressure was "normal". Based on their word, we went forward with the purchase. When called and spoke to Steve, he said OH, the water pressure is normal to the house, but you need a new/bigger water supply line from the meter! CHA CHING! This particular house has the water line not only out to the street, but down past the house next door ... read more

Wally M. 

on Yelp

13 years ago

These guys have the WORST customer service. I usually don't write any reviews, but feel compelled to steer people away from this nightmare organization. I had spent thousands of dollars replacing old cement pipe from my house to the street as it was badly needed. Got a good quote, but didn't realize they would make money by refusing to do quality work. They would not ever listen to my concerns or questions about the work. They only seemed interested in getting in and out as quick as possible. For example, they needed t... read more

Theresa M. 

on Yelp

15 years ago

I recently had roots in my sewage pipes and needed a costly repair and went with Raymark Plumbing for the job. We needed to put down a large deposit (ok-normal). After putting the money down, we figured we would be able to get an appointment quickly. Not so, It was 10 days before they came to our house (only after begging and flooding). The reason was there was a lot of rain (this was in October) and they had some emergencies-I get it. But, I was still not on the schedule and called them to find out when I could get help. Th... read more

Lee G. 

on Yelp

15 years ago

I wish I could write a review with zero stars, but Yelp insists on one star, so here it is, Raymark. I just wasted an entire three hours waiting for Raymark's estimator to show up. When he didn't, I phoned them, and they asked if he could come still later today, or tomorrow. They had told me that he would be here between noon and three, which ought to be a wide enough window for them to schedule a guy, or at least to phone me if they couldn't make it. This was for a large residential job, about $15,000, to install a side... read more

Sarah S. 

on Yelp

15 years ago

Despite the hour-long arrival window they gave me, the guy was still a full half hour late. I asked how long it would take, and he said about an hour. I told him to let me know if he thought it would take longer, because I was already going to be late for work at this rate. He waited the full hour before saying he hadn't been able to fix it, and I was already late enough that I had to hustle him out the door, leaving a HUGE mess for me to clean up later. Additionally, they seem to have a hard time keeping their information ... read more