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ReCell Exchange Airpod Beats and Samsung Replacement
- Electronics
- National City, CA
About this business
Location details
1900 Wilson Ave, STE B, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give them zero stars if that was an option I ordered 1 AirPod replacement and it was lost in the USPS mail. After the tracking stopped they allowed me to file a claim. Then they told me they were giving the USPS 3-5 bus days to reply to the claim (like that is going to happen) I probably will not receive the 1 AirPod ordered until about 30 days after the original order was placed. Awful BS Customer Service. I wish I never would have ordered from this company PATHETIC
I would **AVOID** thIs **SCAM** at all costs. I see positive interactions from the past, but something has happened. I ordered an item 5 days ago and I get one different story after another about the status, after they claim same day processing. It's shipped, it hasn't shipped, it's waiting for confirmation (whatever that's supposed to mean) before it ships, it has been confirmed, it hasn't been confirmed. No one ever answers the phone or returns voicemails. I have tried dozens of times. A phone number I was told to use by a... read more
I would **AVOID** thIs **SCAM** at all costs. I see positive interactions from the past, but something has happened. I ordered an item 5 days ago and I get one different story after another about the status, after they claim same day processing. It's shipped, it hasn't shipped, it's waiting for confirmation (whatever that's supposed to mean) before it ships, it has been confirmed, it hasn't been confirmed. No one ever answers the phone or returns voicemails. I have tried dozens of times. A phone number I was told to use by a... read more
I would **AVOID** thIs **SCAM** at all costs. I see positive interactions from the past, but something has happened. I ordered an item 5 days ago and I get one different story after another about the status, after they claim same day processing. It's shipped, it hasn't shipped, it's waiting for confirmation (whatever that's supposed to mean) before it ships, it has been confirmed, it hasn't been confirmed. No one ever answers the phone or returns voicemails. I have tried dozens of times. A phone number I was told to use by a... read more
I ordered a replacement AirPod and they sent me the wrong pod. Now I’ve been about a week trying to get the correct pod with little to no help. This is some bullshit. I wouldn’t order through them. Pick someone place local that you can trust. They screwed me and now I’m going to have to spend another $90 for a pod. Don’t trust them with your money!!! I would pick 0 star if I could
This purchase was a complete disappointment and feels outright deceptive. The item was advertised as “like new” and priced at nearly $60, but it arrived with obvious, glaring damage that is impossible to overlook. This is not just misleading, it borders on outright fraud. I urgently needed the item and had no choice but to keep it, but I am appalled by the lack of honesty in your product descriptions. Charging a premium price for a damaged product is unacceptable and shows zero respect for your customers. I would strongly ad... read more
Really bad shopping experience!!! I feel outright deceptive. The item was advertised as “like new” and priced at nearly $60, but it arrived with obvious, glaring damage that is impossible to overlook. This is not just misleading, it borders on outright fraud. I urgently needed the item and had no choice but to keep it, but I am appalled by the lack of honesty in your product descriptions. Charging a premium price for a damaged product is unacceptable and shows zero respect for your customers.
Bought a Left earbud replacement, they sent me a right one instead. How do you manage to mess up something so simple?
You could fix this by sending me what I ordered and not putting the onus on me to get you back your incorrectly shipped product. Your customer service is terrible and they just keep repeating the same thing over and over again but yet they don’t have a solution.
Business response:
Hi Michael, We attempted to work with you on multiple occasions and our support team has been very cooperative. We have an instant exchange program that allows us to send you the correct product free of charge, but unfortunately, it looks like you aren't willing to send us back the original product. We provide you with a free label, and all we ask is that you return the incorrect product, but it seems you are unwilling to do this. If you would like to call our office, we will be more than happy to assist you in getti... read more
Frequently asked questions about ReCell Exchange Airpod Beats and Samsung Replacement
How is ReCell Exchange Airpod Beats and Samsung Replacement rated?
ReCell Exchange Airpod Beats and Samsung Replacement has a 4.7 star rating with 2,882 reviews.
When is ReCell Exchange Airpod Beats and Samsung Replacement open?
ReCell Exchange Airpod Beats and Samsung Replacement is closed now. It will open on Monday at 9:00 a.m.