This profile has been claimed by the business owner or representative.
ReCell Exchange Airpod Beats and Samsung Replacement
- Electronics
- National City, CA
About this business
Location details
1900 Wilson Ave, STE B, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a right ear replacement Airpod Pro that stopped working days after the 90 day warranty expired. Convenient right? When I contacted support they weren't helpful at all. The message was essentially, "Sorry, your Airpod is no longer under warranty, good luck!". There was no offer to troubleshoot, no willingness to grant a goodwill exchange since it wasn't out of warranty long, no willingness to sell me a discounted replacement, nothing. I do not recommend this company at all. The five star reviews looks nice but the... read more
Did not pair up and when ask for a refund I just get referred to a how to video. Customer service is slow and no help I wouldn't recommend
Received replacement charging case today. Didn’t even have to follow pairing instructions. Synced automatically soon as I put the earbuds in the replacement case. Fuckin dope!!👍🏼
Business response:
Hi, Cody. We are thrilled to learn that you had a positive experience with us!
Very helpful and easy to talk to. Explained thing in a concise and easy manner. Very impressed. I would like to talk to him more about my experience with eBay . 510 4154172 . Griff
The item did not ship in time or at all. Said I would get airpods by January 19th and it was still not shipped on this date. As a matter of fact, it said it was completely across the country at this time. Would not recommend.
Business response:
Hi Isaiah, we are looking into this matter for you, please note that the shipping courier (USPS) is responsible for the package. Once we hand it off to them we have zero control over what happens, but we will find a solution for you. Thanks for your patience and understanding.
Worst experience ever. The sent a product that was not working and I have Not been able to get refund or return information. Stay away. Find another company Will never use again.
Order never shipped. When I contact the customer service, I got no response so now I'm going to have to file a charge back through my credit card companies since they refused. Communicate or send me my item.
Send product that works
Business response:
Hi Adrian ! We apologize you are having issues with your order. All of our products are tested before we ship them out as part of our service. It’s possible you may be having pairing issues or ordered the wrong part, we’ll be more than happy to help you get it resolved. Please reach out to our support team or give us a call to get this resolved for you if you have not already. Thanks ! -Recellexchange Support@recellexchange.Com 619-929-2343
So Im goi g to say this… I ordered on Sat the 16th of October On the site it said it would arrive by the 18th-19th Ok no big deal but after I made the payment it jumped to Mon the 23rd over a week well I still dont have my purchase and it isnt even moved through the system since the 17th at 8 am still in La Im in Michigan. When I asked google how long a package from ca to mi takes normally 2-3 days. Hmmm NOt impressed yet!
Frequently asked questions about ReCell Exchange Airpod Beats and Samsung Replacement
How is ReCell Exchange Airpod Beats and Samsung Replacement rated?
ReCell Exchange Airpod Beats and Samsung Replacement has a 4.7 star rating with 2,901 reviews.
When is ReCell Exchange Airpod Beats and Samsung Replacement open?
ReCell Exchange Airpod Beats and Samsung Replacement is closed now. It will open at 9:00 a.m.