Red Carpet Movers

4.8

Movers
Las Vegas, NV

About this business

Transportation Services Movers

Location details

5435 S. Procyon Street, 200, Las Vegas, NV, 89118, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 4:00 p.m.
Sun	Closed

4.8636 reviews

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Trish L.

4 years ago

Great service! Very friendly! Highly recommend them! Izaac and Richard were great. They had plenty of support and made sure everything went smoothly!

Toia A.

4 years ago

Not professional at all! I bought a mirror from z gallerie, I was told they would reach out to set up delivery , they never did I'm paying 250 for delivery and I had to call them , now the mirror needs to be returned and once again I'm getting the run around ! Ask to speak to a supervisor and all of a sudden she's busy. No great customer service skills especially the people answering the phones

Business response:

Hi Toia - Please feel free to call me directly at 702-768-9625 and I can help. There's a process for receiving and tracking once our shipments arrive before they go to the scheduler, so apologies that you didn't hear from them when you expected. There is always a Supervisor/Manager on property, but if they're busy, we would always return the call. I will follow up to ensure your concern is addressed quickly. Thank you.

Bryce B.

4 years ago

John came out and we were sent an email estimate of $755-$906 for our move. Upon completion, we were asked for, and paid $1283.50 (cash) for 8.5 hours. If paying with credit card it would have been an additional 3% fee. We were shocked! And this was with 3 movers instead of the standard "2". This was with a "5% discount". There was damage to a mattress, and although we haven't yet had time to go through boxes, we did open up one box which contained 2 fragile Lamps. They were placed together in a box without any packing mater... read more

Business response:

Hi Bryce, I'm certainly disappointed that you didn't allow us the opportunity to resolve before leaving this review. The policy that's in place for damage is free coverage that every moving company across the United States offers. Damages don't happen often with us, but we do have a furniture medic on staff who can typically repair almost anything. I'd be happy to send him out to repair the lamps. I'm told the damage to the mattress was the handle, and not the mattress itself. When items can't be repaired, we are always v... read more

Tayler D.

4 years ago

Izaac and Jeff were awesome, stayed to help me put the couch covers on and were very professional. They even remembered us from when we had the couch delivered. Very happy with our delivery!

Ellen B.

4 years ago

Great experience last week. Competent. Careful packing and moving. Friendly workers. Definitely recommend.

Claire H.

4 years ago

Very professional movers, Demitri & Robert. Professional and business friendly. Arrived on time and delivered the furniture just where we wanted it. Definitely will use Red Carpet Movers for a 3rd time when we need movers.

Todd S.

4 years ago

Used their delivery service for a Restoration Hardware delivery. The team of Sheryl and Derrick was excellent. Fast, efficient and courteous. Very mindful when being in the house. Asked if they should remove their shoes or wear coverings. Highly recommend.

Julie F.

4 years ago

Excellent moving company! They were considerate & removed their shoes before entering my home. Friendly, quick service!

Lori L.

4 years ago

This is the second time I use Red Carpet and I was very pleased. I called around and all the other companies did not sound very professional and besides an hourly rate there were also other miscellaneous charges. Red Carpet had a flat hourly rate with no hidden charges! They were on time and the two movers were so kind and efficient. Everything went very smoothly. I recommend them highly!