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Relax The Back

4.9

About this business

Location details

5314 Kirby Dr, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9584 reviews
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Sam P.'s profile image
Sam P. 

Verified by Relax The Back

3 years ago

Excellent product and yes great customer service. They went overboard to make my chair right. 

Business response:

Sam, Some times not everything goes right. But will do our darndest to fix it. Thank you for the opportunity! 

Creasey P.'s profile image
Creasey P. 

Verified by Relax The Back

4 years ago

All was well. 

Business response:

Creasey, Thank You. Live Well 

Shufan C.'s profile image
Shufan C. 

Verified by Relax The Back

4 years ago

We recently bought a massage chair from Relax The Back. Shortly we found a noise issue with the chair. We reached out to the store manager Jill to exchange another one. She was very understanding and kindly helped us. We would like to say that we have experienced the best customer service from Jill who works for Relax The Back. We would love to post this five-star review as our appreciation for her very best customer service. Thank you, Jill. 

Sonja R.'s profile image
Sonja R. 

Verified by Relax The Back

4 years ago

Representatives know there products 

Business response:

Sonja , Appreciate your review. 

Michael H.'s profile image
Michael H. 

Verified by Relax The Back

4 years ago

I am very pleased with Relax the Back and every product I have purchased from them over the last 10 years. The equipment met or exceeded my expectations of value and effectiveness over the years. Jill made my most recent purchases pleasant and easy. She even followed up by phone and in person, giving additional in-home instruction. Thanks for a great store, great product, and what I consider a great value. 

Business response:

Michael, We appreciate your loyalty and calling out Jill. We will recognize her. Thank You! 

Geoffry O.'s profile image
Geoffry O. 

Verified by Relax The Back

5 years ago

The contour support back rest made such a difference in my car driving 6 hours that I bought a second one to use in my home! One on one service provided on each visit. 

Business response:

Geoffry, Thank You and many happy trails 

Y H.'s profile image
Y H. 

Verified by Relax The Back

5 years ago

Best customer srevice in town. i forgot how to adjust my chair so I brought the chair to the store and the manager went out to brought the chair into the store to adjust it for me, taught me how to adjust at home, and gave me a booklet - just incase I forgot how to do it again. The chari is great again because of their service. 

Claudia R.'s profile image
Claudia R. 

Verified by Relax The Back

5 years ago

Great product and great customer service 

Roberta H.'s profile image
Roberta H. 

Verified by Relax The Back

5 years ago

Great assistance! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 584 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.