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Relax The Back

4.8

About this business

Location details

13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8513 reviews
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Blanche B.'s profile image
Blanche B. 

Verified by Relax The Back

7 years ago

great customer service 

Business response:

Hi Blanche, Thank you for your five star review and recognizing our efforts to provide great service. If we can be of service in the future, we are here for you. All the Best, Steve McCoy-Sales stevem@relaxtheback.net 

Bared, A.'s profile image
Bared, A. 

Verified by Relax The Back

7 years ago

Because of a miscommunication on the part of the salesperson the color that we purchased was not in stock. However, Juan Gallo, manager, steped up and was very helpful facilitating a loaner chair. The delivery personnel Juan and Shan were very professional and helpful. 

Business response:

Hi Bared, Thank you for your feedback. We are happy to hear Juan was able to resolve your situation. We will also let Juan and Shawn know you had a positive delivery experience. If we can be of service in the future, we are here for you! All the best, Steve McCoy-Sales stevem@relaxtheback.net 

Graciela M.'s profile image
Graciela M. 

Verified by Relax The Back

7 years ago

Christina is the best, she provided the best customer service. She definitely knows the meaning of going beyond and providing excellent customer service. 

Business response:

Hi Graciela, Thank you for your feedback. We'll let Christina know you left her a 5-star review. We appreciate the opportunity to serve you. If we can be of service in the future , we are here for you! all the best, Steve McCoy-Sales stevem@relaxtheback.net 

Nicholas G.'s profile image
Nicholas G. 

Verified by Relax The Back

7 years ago

Great staff and very friendly 

Business response:

Hi Nicholas, Thank you for your feedback and acknowledging our great staff in our Miami store. Our goal is to exceed our customer's expectations. If we can be of service in the future, we are here for you. All the best, Steve McCoy - Sales 

Tara G.'s profile image
Tara G. 

Verified by Relax The Back

7 years ago

Juan was incredibly helpful. Very happy with my purchases and with the excellent customer service. Well done 👍🏼 

Business response:

Hi Tara - thanks so much for taking the time to leave us a review. We appreciate your business and just wanted to say thank you for shopping with us. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Margaret G.'s profile image
Margaret G. 

Verified by Relax The Back

7 years ago

Good products. Very knowledgeable. Salespeople who are veryhelpful 

Business response:

Margaret ,Thank you for your review. It's nice to hear you had a great experience in our store. We enjoy being able to share our knowledge of back care and comfort with our customers as well as demonstrate the unique features of our products to make your everyday life comfortable. If we can be of service in the future, we are here for you. Regards, Steve McCoy - Sales 

Bernadette D.'s profile image
Bernadette D. 

Verified by Relax The Back

7 years ago

Friendly store experience, and delivery. The chair is great too. 

Business response:

Hi Bernadette, Thank you for your feedback. We are happy to hear you are enjoying your chair! We pride ourselves on giving our customers a great store experience from sales process to delivery and we appreciate your recognition of it. If we can be of service in the future, we are here for you! All the best, Steve McCoy-Sales 

Sylvan W.'s profile image
Sylvan W. 

Verified by Relax The Back

7 years ago

Very professional and courteous service displayed by your sales clerk! 

Business response:

Sylvan , Thank you for your feedback! We strive to give each customer a great store experience and we appreciate your recognition of it. If we can be of service in the future, we are here for you! Regards, Steve McCoy 

Sílvia P.'s profile image
Sílvia P. 

Verified by Relax The Back

7 years ago

Great service, great products 

Business response:

Hi Silvia - Thanks so much for leaving us the stars! We just wanted to say thank you for shopping with Relax The Back Coral Gables and let you know we appreciate your business. If you need anything else, please don't hesitate to let us know. Warmest regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 513 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.