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Relax The Back

4.8

About this business

Location details

13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8513 reviews
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Nicole M.'s profile image
Nicole M. 

Verified by Relax The Back

7 years ago

Great customer service! 

Business response:

Hello Nicole - Thanks for leaving us the stars! We appreciate your business and just wanted to say thank you for shopping with Relax The Back Miami. Please let us know if we can assist with anything in the future. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Dave C.'s profile image
Dave C. 

Verified by Relax The Back

7 years ago

Every time I visit the store to purchase an item, I get great customer service and I walk out of the store feeling good about my purchase. Hats off to Mike Urueta for his knowledge of all the products in the store and making my purchase decision easy. Job well done! 

Business response:

Hello Dave - Thanks for the great comments and feedback. We just wanted to say thank you for your loyalty and let you know we appreciate your business. We'll be sure to recognize Mike for a job well done. He's a huge part of our success in the Miami market and a valued Team member. If you need anything else, please don't hesitate to let us know. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Margaret G.'s profile image
Margaret G. 

Verified by Relax The Back

7 years ago

Great service!! Thank you 

Business response:

Hello Margaret - Thanks for taking the time to leave us your feedback. We just wanted to say thanks for shopping with us and say that we appreciate the opportunity to serve you. Please feel free to reach out to us if you need anything else. You can always contact the store or email me directly. Best regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Doreen F.'s profile image
Doreen F. 

Verified by Relax The Back

7 years ago

Juan Gallo has been FANTASTIC! We’ve purchased numerous chairs from him at this location and each time he goes above and beyond with personalized service! He delivers the chairs personally and walks you through step by step on each feature! He also is a phone call away for any questions we have and we always receive the same personalized service! I highly recommend them! 

Business response:

Hello Doreen - Thanks for the great feedback and recommendation! We'll be sure to thank Juan for taking such great care of you. We cannot explain how fortunate we are to have him on our team. He really provides an incredible customer experience with each and every client. If you need anything else, please reach out to Juan or just email me directly. We thank you for your business and look forward to seeing you next time. Warmest regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Sergio H.'s profile image
Sergio H. 

Verified by Relax The Back

7 years ago

I had a great experience. Christina Velez assisted me in getting the right mattress. I have lower back problems and she was very informative as to which mattress would help me. She is very knowledgeable about the products and I have to say I am very pleased with my mattress purchase. The new mattress alleviated my pain enough so i could sleep through the whole night without waking up. If you are ever there even if its just window shopping ask for her. Thank you Christina. 

Business response:

Hello Sergio - Thanks so much for taking the time to leave us a review. We appreciate your feedback about your shopping experience and we're so glad that Christina was able to assist you in finding the perfect mattress for you. We will be sure to hi-5 her for a job well done! We understand buying a mattress is a very personal choice and with so many options we just wanted to say thank you for trusting Relax The Back Miami with your needs. If you need anything else, just let Christina know or you can reach out to me directly.... read more

Kevin G.'s profile image
Kevin G. 

Verified by Relax The Back

7 years ago

Juan Gallo , Coral Gables is amazing 

Business response:

Hi Kevin - Thanks for the great comment and the review! We are lucky to have Juan on our team and will be sure to acknowledge him. He truly is amazing with our clients, as you mentioned. Thanks for shopping with Relax The Back Coral Gables and we appreciate the opportunity to serve you. Kindest regards - Vinnie Del Buono | Relax The Back | vinnied@relaxtheback.net 

Lucas C.'s profile image
Lucas C. 

Verified by Relax The Back

7 years ago

Sales person asked many questions helped Me choose the best product and told Me I had 30 days to return item if it did not do what I was expecting. My back & Butt really appreciate it 

Business response:

Hello Lucas - We appreciate you taking the time to leave us some feedback. We just wanted to reach out and say thank you for shopping with Relax The Back Miami. If there's anything else we can do, please contact the store or email me directly. Wishing you continued relief for you back (and butt)! All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Alex T.'s profile image
Alex T. 

Verified by Relax The Back

7 years ago

We had great customer service. Christina gave me great customer service. 

Business response:

Hi Alex - Thanks for leaving us the stars! We'll be sure to thank Christina for taking such great care of you. We appreciate your business and just wanted to say thank you for shopping with Relax The Back Miami. If you need anything, please feel free to reach out to us. Best regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Jose T.'s profile image
Jose T. 

Verified by Relax The Back

7 years ago

We know Carlos Villaquiran for many years. With his great customer service and the quality of the products, price is frankly secondary. 

Business response:

Hello Jose - Thanks for leaving us the great comments! We are lucky to have Carlos on the Team and we will be sure to pass this along to him. He really does take great care of our clients and it's great to hear you've trusted him for so many years. We appreciate your loyalty and just wanted to say thank you for shopping with Relax The Back Coral Gables. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 513 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.