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Relax The Back
- Furniture Stores
- Miami, FL
About this business
Location details
13619 S Dixie Hwy, Ste 129, Miami, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
I wanted to congratulate the company for counting with an employee like Maria Mesa. She went the extra mile in making my wish come true. In one day she resolved a very hard order and got me the best deal ever. She has customer service skills like no other. I was going to buy another present for my husband if it wasn't for her diligent effort to make this sale, with the highest ethics, respect and cordiality. I will never forget and I have been recommending your company ever since.
Business response:
Hello Lleana - Thank you so much for the feedback and positive comments about our Sales Consultant Maria. We are lucky to have her on our team. I will be sure to acknowledge her for providing such a great shopping experience for you! Thanks for shopping with Relax The Back Miami and please don't hesitate to reach out if we can be of further assistance to you in any way. Kindest regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
I finally got my PC recliner...I love it! It's so good for my back , Excellent services, Maria and his team was very profesional & helpful , thanks also to juan & Ron for the great delivery !!
Business response:
Hi Gabriela - Thanks for taking the time to leave us a review! We're so glad that Maria, Juan and Ron were able to make your shopping experience a great one. We will be sure to hi-5 them for a job well done. Thanks for shopping with Relax The Back Miami. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Delivery guys Juan and Ron are great!
Business response:
Mike and Anna - Thanks so much for shopping with us and taking the time to leave us some feedback. We appreciate your business and will absolutely acknowledge Juan and Ron, our delivery specialists for doing such a great job! Please reach out to the store or to me directly if you need anything else. Regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Great Customer Service, excellent products. Carlos was very professional and he provided an excellent Customer Service. He recommended an excellent pillow for my neck. He was highly recommended by another professional and she was right. Thank you Carlos.
Business response:
Hi Martha - Thanks for leaving us some feedback about your shopping experience! We will be sure to acknowledge Carlos for a job well done. We are lucky to have him on the team. If you need anything else, please don't hesitate to reach out to us. Enjoy your new pillow! Best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Excellent Customer Service, great merchandise,Carlos was great, very positive and professional. If you are having issues with your back or neck, go to Relax the Back and ask for Carlos, he will help you.
Business response:
Martha - Thanks for the great feedback about Carlos! He is a valuable part of our team and we are lucky to have him on board. Please reach out to us if you need anything else and we appreciate your business. All the best - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Excellent customer service received from Randy and Maria. The delivery (company) process not so much, with the exception of the actual delivery man who couldn't have been more helpful and professional. I wish I could remember his name because he needs to be commended.
Business response:
Hello Jose - Thanks for leaving us the positive feedback about Randy and Maria. We will be sure to thank them for a job well done! If there's anything you would like to relay back to me about your delivery, I would be very grateful for your comments. We appreciate real time feedback and it helps us continuously make improvements in our order fulfillment process. You can email me directly and thank you so much for shopping with Relax The Back Miami! Kindest regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.... read more
Verified by Relax The Back
Great customer service.Very pleasant experience I had when I visited the store.Keep doing such a great job.Thank you very much.
Business response:
Hi Suarez - Thanks for taking the time to leave us a review. We're glad we were able to make your shopping experience a pleasant one and we look forward to serving any of your future needs. Please call the store or email me directly if you need anything. Thanks for shopping with Relax The Back Miami. We appreciate your business! Best regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
Great experience when I walked in the store by Karina,very helpful very professional has a lot of knowledge of the products answered all the questions that I asked of each product explained All the function of the product that I inquired Fantastic customer service!!! She was awesome!!!!:) Then came the delivery by Jr. and Steven Very pleased with the experience of this delivery very professional. Excellent experience.
Business response:
Hello - Thanks for leaving us a review. It's great to learn that we were able to meet your expectations and provide you with an excellent shopping experience. We will be sure to recognize Karina, Junior and Steven for doing such a great job. If you need anything else, please do not hesitate to reach out to us. Thanks and we appreciate your business! Regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Verified by Relax The Back
I recently had an experience with your business that exceeded my expectations. Carlos was both professional and helped me select the bed I needed for my medical condition. He had excellent product knowledge. The men who delivered my bed, Juan and Ron were punctual, polite and very efficient. You are lucky to have employees that care. Thank you, I will be back.
Business response:
Hello Michael - Thank you for the feedback about your shopping experience in our Coral Gables store. We are indeed lucky to have Carlos, Juan and Ron on the team and I will be sure to acknowledge them for their efforts! Enjoy your new bed and thank you for shopping with us. We hope to see you soon! Warmest regards - Vinnie Del Buono | Regional Manager | vinnied@relaxtheback.net
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 513 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.