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Relax The Back

4.8

About this business

Location details

1234 E Woodmen Rd, Ste 130, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8534 reviews
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Mike & Sonia R.'s profile image
Mike & Sonia R. 

Verified by Relax The Back

7 years ago

Great sales experience. Delivery and set up men were very informative and accomodating. Will be looking for a new Temperpedic mattress shortly and based on our great experience in purchasing the 2 Human Touch Perfect Chairs we will return to Relax the Back when ready to shop for mattress. 

Business response:

Thanks for the great review and feedback, Mike and Sonia. I love my Human Touch Perfect Chair as well and I know that you'll continue to enjoy your chairs for many years to come. I'm glad your experience...from in the store to the delivery...worked out so well. We'll see you soon for that Tempur-Pedic mattress! Patrick Graham - Owner/Operator 

Carole B.'s profile image
Carole B. 

Verified by Relax The Back

7 years ago

I love the staff. I love the products 

Business response:

Thanks for the 5-Star Review, Carole! We appreciate the feedback. Patrick Graham - Owner/Operator 

Kevin M.'s profile image
Kevin M. 

Verified by Relax The Back

7 years ago

Great customer service and delivery 

Business response:

Thanks, Kevin - we pride ourselves on trying to create a seamless great customer service experience from on-line, to the store, to the delivery...we appreciate the feedback! Patrick Graham - Owner/Operator 

Irina P.'s profile image
Irina P. 

Verified by Relax The Back

7 years ago

Natalie is superb! Very knowledgeable and helpful in choosing the perfect chair for me. The pain of sitting in the wrong for me chair is finally gone and I am able to work long hours and feel great at the end of the day. Thank you! 

Business response:

Thanks, Irina! I'm so happy you have lessened your pain and can now have a more productive work-day...and still feel great at the end of that day. Please let us know if you have any questions or need anything in the future - Patrick Graham/Owner & Operator 

Robert's profile image
Robert 

Verified by Relax The Back

7 years ago

Purchased one of Relax the Back Store's "Perfect Chairs." We've owned several of these and love them. Incredibly comfortable on the back and virtually impossible to stay awake in full reclined position later on in the evening! 

Business response:

Robert - I agree with you 100% on the "staying awake" in my Perfect Chair...it can be hard to do! I'm glad you are enjoying your chairs and I appreciate the great feedback: Patrick Graham - Owner/Operator 

Susan K.'s profile image
Susan K. 

Verified by Relax The Back

7 years ago

Great Customer Service, and we LOVE our Inada massage chair!! 

Business response:

Susan - Thanks for taking the time to submit a review for our Colorado Springs store. I know you will love your Inada massage chair for many years to come. If you need anything in the future, please don't hesitate to give us a call. Patrick Graham - Owner & Operator 

Gary G.'s profile image
Gary G. 

Verified by Relax The Back

7 years ago

This is how it should be done! We recently purchased a zero-gravity chair and a new Technogel bed with the adjustable base; your salesperson, Dash, was very knowledgeable, very helpful and made the experience easy; her understanding of both products made the choices easy to compare with the other possible choices and in the end we got what we like, they are exactly the right fit and she made it too easy! Everyone else in your store has also been extremely helpful and ensured we were taken care of in a professional manner; ... read more

Business response:

Wow! Thanks, Gary. We appreciate your business and the great feedback on our store, our Back Care Consultant Dash and our delivery team of Billy and Ron. They do a GREAT job for us and for our customers. I am very proud of the high level of customer service that we reach in our store and in our customer's homes. We don't hit the mark 100% of the time, but that is our goal and we do our best to get there with every customer interaction. Thank you again for posting your experience here. Patrick Graham - Owner/Operator 

Ray & Elaine R.'s profile image
Ray & Elaine R. 

Verified by Relax The Back

7 years ago

Good job taking care of problem 

Business response:

Thanks, Ray and Elaine. We don't like problems...but we love when we do come across them that we can take care of them quickly and resolve whatever issue our customers are having. Please let us know if there is anything else you need in the future. Patrick Graham - Owner/Operator 

Earl P.'s profile image
Earl P. 

Verified by Relax The Back

7 years ago

Very nice and well-informed staff 

Business response:

Thanks for the review, Earl...we work hard to make sure our staff is well-trained and I'm happy you recognized that on your visit to our store. Patrick Graham - Owner/Operator 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 534 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.