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Relax The Back

4.8

About this business

Location details

1234 E Woodmen Rd, Ste 130, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8534 reviews
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Debra B.'s profile image
Debra B. 

Verified by Relax The Back

5 years ago

Great experience from start to finish. Natalie helped me pick out just the right chair for my home office. It turned out even prettier and more comfy than I thought it would. I just love it. Was my first purchase from RTB, but won't be my last. 

Business response:

Awesome! Thanks, Debra. We not only sell the most ergonomic office chairs available, but also some of the best looking ones, as well. As many of our chairs are a 20+ year investment, why not make it look as great as you can make it? Patrick Graham - Owner/Operator 

Tom F.'s profile image
Tom F. 

Verified by Relax The Back

5 years ago

Awesome service, as always. 

Business response:

We appreciate the review, Tom! Patrick Graham - Owner/Operator 

Walt's profile image
Walt 

Verified by Relax The Back

5 years ago

Took a ten year old desk chair in for repair. Natalie helped me. There in lies the difference. Natalie took the time to listen, made suggestion and resolved the issues. She also kept me up to date on the status of my chair during the entire process. 

Business response:

One of the unheralded parts of our job is taking care of our customers and their products for the long term....many, many years after their purchase. This is one of the many attributes that we feel differentiate our local business from buying on-line. I appreciate the kind words about Natalie and the time you took to submit this review. Patrick Graham - Owner/Operator 

Bruce P.'s profile image
Bruce P. 

Verified by Relax The Back

5 years ago

Natalie was wonderful to work with! She made sure we ordered the correct size of mattress topper, saving us a lot of time. We are very satisfied with the customer service she provided, and look forward to doing business in the future. 

Business response:

Thanks, Bruce! We look forward to working with you again. Natalie does an outstanding job for each and every one of our customers. I appreciate the feedback. Patrick Graham - Owner/Operator 

Joy K.'s profile image
Joy K. 

Verified by Relax The Back

5 years ago

Very helpful young man helped me choose a pillow for better neck support on my side when sleeping. still adjusting to pillow, but sleep has been better. TY 

Business response:

We all need better sleep right now, Joy. Glad we could help you achieve it. Patrick Graham - Owner/Operator 

Linda P.'s profile image
Linda P. 

Verified by Relax The Back

5 years ago

Right before Covid19 shut things down I had indulged myself so I could work more comfortably at home. At that time the most I worked from home was 1 or 2 days per week. Then everything changed and I work from home 5 days a week, minimum 8 hours per day but often working 10 hour days. I am so glad I "indulged" myself. I would probably be crippled by now if I did not have a good chair to use while working at the computer from home. It was expensive (for me) but this has been a real blessing! 

Business response:

The importance of good office ergonomics, whether working from home or the office, has never been more important, Linda. Too many people try to "get by" with working at a dining room table or a kitchen counter. We hope more people see the huge benefit in "indulging" themselves with great WFH products. Thanks for your business and the review! Patrick Graham - Owner/Operator 

Fadia G.'s profile image
Fadia G. 

Verified by Relax The Back

5 years ago

Great customer service. Making a quick sale is not their goal. They want to make sure you are satisfied with your purchase and will work patiently with you to reach that goal. 

Business response:

Couldn't have written it better myself, Fadia! That is exactly what we are trying to do. Patrick Graham - Owner/Operator 

Rebekah H.'s profile image
Rebekah H. 

Verified by Relax The Back

5 years ago

Natalie was great to work with. 

Business response:

Great to hear, Rebekah! Patrick Graham - Owner/Operator 

Gregory B.'s profile image
Gregory B. 

Verified by Relax The Back

5 years ago

Great customer service. Went out of their way to help me! 

Business response:

Thanks, Gregory! Patrick Graham - Owner/Operator 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 534 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.