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Relax The Back

4.8

About this business

Location details

1234 E Woodmen Rd, Ste 130, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8534 reviews
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Carol J.'s profile image
Carol J. 

Verified by Relax The Back

4 years ago

The customer service was good. The representatives were very knowledgeable and helpful. I purchased a lumbar support and the only complaint I have with it is there isn't any straps to keep it in place on the car seat. I'm constantly having to adjust it. 

Business response:

Carol - Thanks for the review and the feedback. We do have a number of lumbar supports that do have straps...and a few cases with straps that some of the smaller lumbar supports can slip inside of to allow it to be fixed in place better in your car. Feel free to reach out to the store or come back in to take a look at some options. Patrick Graham - Owner/Operator 

Jesus A.'s profile image
Jesus A. 

Verified by Relax The Back

4 years ago

Because of the professional and experience of Ben. 

Business response:

Thanks, Jesus. I really appreciate the great review about Ben! He does a great job in our Colorado Springs' store. Patrick Graham - Owner/Operator 

Tom B.'s profile image
Tom B. 

Verified by Relax The Back

4 years ago

Excellent service! Customer service very knowledgable ! Honoring discount.Love the place! 

Business response:

We appreciate the business and the review, Tom. Patrick Graham - Owner/Operator 

Richard B.'s profile image
Richard B. 

Verified by Relax The Back

4 years ago

Best customer service you could ask for. Had an issue with our massage chair and they got us a new one in a small amount of time. They allowed us to continue to use the old one while waiting for the new one to arrive. All the staff at this store goes beyond their means to ensure you have a great experience. We love our massage chair. Great store. Ask for Elaine!!! 

Business response:

Glad we were able to take care of the chair for you, Richard. Happy that you are loving you new massage chair! Patrick Graham - Owner/Operator 

Emery K.'s profile image
Emery K. 

Verified by Relax The Back

4 years ago

Very helpful. Prompt. Know their stuff. 

Business response:

Thanks, Emery! Patrick Graham - Owner/Operator 

Brenda R.'s profile image
Brenda R. 

Verified by Relax The Back

4 years ago

I had an issue with my chair but Ben and Natalie are helping me create the perfect chair for my needs 

Business response:

Thanks for the feedback, Brenda. I know Ben and Natalie at our store are working with you to get this resolved. We will be in touch. Patrick Graham - Owner/Operator 

Bryan S.'s profile image
Bryan S. 

Verified by Relax The Back

4 years ago

I just purchased the Super Novo massage chair after months of contemplation. I have to say that this chair is worth every penny. What it does is amazing. I highly recommend you try it out if you are in the market for a massage chair. What made this experience even better was the fantastic service I received. Natalie, the Store Manager was amazing. She was knowledgeable, helpful, professional and patient with me. Also, Ben at the store was great. The gentlemen that delivered, carried in and set up the chair were Maurice a... read more

Business response:

Wow! Thanks, Bryan. It is definitely a plus to have a local, well-trained delivery team. I appreciate your feedback on our guys and also on our great in-store staff as well. We look forward to working with you again in the future! Patrick Graham - Owner/Operator 

Alice U.'s profile image
Alice U. 

Verified by Relax The Back

5 years ago

Friendly professional service from the manager on down to the salesmen. 

Business response:

Alice...thank you for taking the time to write such a nice review. I really appreciate it! Patrick Graham - Owner/Operator 

Jean W.'s profile image
Jean W. 

Verified by Relax The Back

5 years ago

Customer service is exceptional. 

Business response:

Thanks, Jean! Patrick Graham - Owner/Operator 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 534 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.