Reliable Cars

Business response:

Thank you for recognizing our commitment to punctuality and quality service! We strive to provide reliable, efficient experiences for every customer. Your positive feedback means a lot to our team, and we appreciate you taking the time to share your satisfaction. 

Business response:

Thank you for highlighting the key attributes that matter most to our customers - efficiency, competence, and fair pricing. We strive to deliver exactly these qualities in every service interaction. Our team works hard to ensure that we not only complete repairs and maintenance quickly and professionally but also provide excellent value for our customers. Your concise feedback perfectly captures our commitment to providing top-quality automotive service that meets and exceeds customer expectations. We appreciate you taking t... read more

Business response:

Thank you so much for sharing your positive experience with our service department! We're thrilled that our team could address your concern quickly and professionally after your recent Subaru Certified Outback Premium purchase. Our goal is always to ensure you feel completely satisfied and supported, and we're grateful we could meet your expectations. We appreciate your kind words and look forward to continuing to provide exceptional service every time you visit us. 

Business response:

Thank you so much for sharing your incredible experience! We're thrilled that Will provided such outstanding service by not only replacing your battery under warranty but also going the extra mile by delivering your car back to you, despite the two-hour distance. Our team is committed to delivering exceptional customer care, and we're delighted we could exceed your expectations. Your satisfaction means everything to us, and we appreciate you taking the time to highlight Will's outstanding service. 

Business response:

Thank you for recognizing our team's commitment to delivering friendly, honest, and high-quality service. We take great pride in maintaining our reputation for exceptional workmanship and customer care. Your trust and positive feedback mean a great deal to us, and we're grateful you've had consistently good experiences with our team. We look forward to continuing to serve you with the same level of dedication and excellence. 

Business response:

Thank you for sharing your experience! We're glad to hear that Vince provided professional service and took the time to help you explore multiple options until you found the perfect 2019 Subaru Crosstrek. It's great to know he helped you find the best car to fit your needs. We appreciate your trust and hope you're enjoying your new vehicle! 

Business response:

We appreciate your feedback and are committed to transparency in our service approach. Our technicians are trained to provide comprehensive diagnostics and explain all potential repair or maintenance options clearly. By offering multiple solutions, we aim to empower our customers to make informed decisions about their vehicle's care. Thank you for recognizing our commitment to thorough and honest service. We strive to ensure every customer understands their vehicle's needs and feels confident in the recommendations we provid... read more

Business response:

Thank you so much for your kind words! We're pleased to hear that you experienced good service and found our staff friendly during your visit. Our team works hard to create a welcoming environment and provide excellent customer care. We appreciate you taking the time to share your positive feedback and hope to see you again soon. 

Business response:

Thank you for your feedback! We're glad to hear that our service advisor was easy to work with and that the work was completed in a timely manner. We understand your concerns about pricing and recognize that costs can feel high these days. We strive to provide quality service and value, and we appreciate your input as it helps us continue to improve. If you have any further questions or need assistance in the future, feel free to reach out.