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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Brian was very helpful and I was not pressured into getting something that was not needed. Would definitely deal with him again
Business response:
We're thrilled to hear about your positive experience with Brian. It means a lot to us that you felt supported and not pressured during our interaction. We pride ourselves on providing helpful, honest service, and we're glad Brian could meet your needs. We look forward to serving you again in the future!
Good service. Had to decline a couple overpriced add-on's and it took longer than I liked.
Business response:
Thank you for your feedback! We're glad to hear that you were satisfied with the service overall. We apologize for the delay and any inconvenience caused by the add-ons. We aim to provide transparency and ensure you're comfortable with all options. If you'd like to discuss your experience further or have any questions, please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. We look forward to hearing from you!
Professional, courteous, helpful
Business response:
Thank you for your concise yet meaningful feedback! We strive to embody these qualities in every interaction with our customers. Being professional, courteous, and helpful isn't just a goalit's our commitment to providing an exceptional service experience. We appreciate you taking the time to acknowledge our team's dedication and hope to continue meeting these high standards in all of our future interactions.
This was a follow-up visit due to brakes squeaking that had just been repaired.
Business response:
We appreciate you taking the time to share your experience. We understand how frustrating it must be to return for a follow-up visit after recently having your brakes repaired. Your safety and satisfaction are important to us, and we regret that the issue was not fully resolved the first time. If you have any lingering concerns, please don't hesitate to reach out. We want to ensure your brakes are performing as they should and that you have peace of mind on the road.
Serviced quickly. Nice customer service.
Business response:
Thank you for the positive review! We're glad to hear that you were serviced quickly and had a great experience with our customer service. We look forward to serving you again in the future!
Reps were very helpful. Good work. Persistent in getting insurance to cooperate.
Business response:
Thank you for your feedback! We're glad to hear that our team was helpful and persistent in working with your insurance to ensure everything was taken care of. We appreciate your trust and are happy we could assist you with your needs!
prompt and thorugh....and friendly
Business response:
Thank you for your feedback! We're glad to hear that you found our service prompt, thorough, and friendly. We appreciate your kind words and look forward to assisting you again in the future!
Fast, honest and fair pricing
Business response:
Thank you for your review! We're glad to hear you had a fast, honest experience with fair pricing. We strive to provide the best service and appreciate your feedback. We look forward to serving you again in the future!
Great service and nice people!
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with both our service and team. We appreciate your feedback and look forward to serving you again!
Reliable Cars has a 4.4 star rating with 2,518 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.