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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional service while waiting in a nice waiting area. The costs of general service are fairly high though.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service professional and appreciated our comfortable waiting area. We work hard to create a welcoming environment for all our customers while they wait. We understand your concern about service pricing, and we strive to provide value that matches the quality of our work. Your feedback helps us continue improving, and we truly appreciate you choosing Reliable Cars for your automotive needs.
Appointment time wasn't respected, i have to wait extra 2 hours at the dealership.
Business response:
Your concerns are noted regarding the extended wait time during your recent visit. We understand your frustration, as this is certainly not the experience we strive to provide our customers. We are working to improve our scheduling processes to ensure more accurate time estimates moving forward. To discuss this matter further, please contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com.
Got me in and everything was done in time.
Business response:
We are happy to hear that we could accommodate your schedule and complete everything within your expected timeframe. Your positive experience with our efficient service means a great deal to us at Reliable Cars. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service Jonathan made sure everything was done right and on time.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that everything was handled properly and completed within your expected timeframe. Your feedback about receiving excellent service means a great deal to us at Reliable Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
They got me in even though I was 15 minutes late.
Business response:
We are overjoyed to hear about your positive experience with us! We understand that sometimes schedules don't go as planned, and we're pleased that our team was able to accommodate you despite the timing. Your flexibility and our commitment to customer service made it work perfectly. Thank you for choosing Reliable Cars, and we appreciate you taking the time to share your experience with us.
Easy to work with. They communicate by text message and video during the service appointment.
Business response:
We are pleased to hear that you found our team easy to work with during your service experience. Your feedback about our communication methods is valuable to us, and we're glad that our text messaging and video updates during your appointment made the process convenient for you. At Reliable Cars, we strive to keep our customers informed every step of the way, and it's wonderful to know that our approach worked well for your needs. We appreciate you taking the time to share your positive experience with us.
My service writer was excellent kept me informed the entire way through the process.
Business response:
Thank you for your wonderful feedback about your experience with us. We are delighted to hear that your service writer provided excellent communication and kept you well-informed throughout your visit. Clear communication is something we value deeply at Reliable Cars, and it sounds like you received exactly the kind of attentive service we strive to provide. Your positive experience means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to continuing to serve you and you... read more
Friendly, and got my problem fixed right away no issues here
Business response:
We are happy to hear about your positive experience with our team. Your feedback about the friendly service and quick problem resolution means a great deal to us at Reliable Cars. We take pride in addressing our customers' needs efficiently and making sure you leave satisfied. Thank you for taking the time to share your experience with others who are looking for dependable automotive service.
I was given all the time I needed to test drive the vehicles and the salesman was very helpful with information. They gave me a tour of the parts and service departments so I would feel comfortable there. Great cars!
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful that you felt comfortable taking the time you needed during your test drives and found our sales team to be informative and helpful. We're particularly pleased that the tour of our parts and service departments helped you feel confident about your future service needs. Your feedback about our vehicles means a great deal to us at Reliable Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,060 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open at 8:00 a.m.