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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good communication from service dept. Caring attitude and answered questions well.
Business response:
Thank you for your kind feedback! We're glad to hear that you experienced good communication from our service department and that our team was able to address your questions with a caring attitude. Providing clear and helpful information is important to us, and we appreciate your recognition of our efforts. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Very courteous and timely service
Business response:
Thank you for your review! We are pleased to hear that you experienced courteous and timely service during your visit. Our team strives to provide a respectful and efficient experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again soon!
Ever since they did the update on my car, I am getting a warning that my driver automatic monitoring system is turned off. I am also getting notice that something else is not working. It flashes as I'm driving but doesn't last long enough for me to read before it's gone. The waiting room and service given was great though.
Business response:
We're sorry to hear about the issues you're experiencing with your car after the update, and we understand how concerning it can be to see these warning messages. We're glad to hear you had a positive experience with the waiting room and service, but we want to ensure that your vehicle is in optimal condition. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can address these concerns and assist with resolving the issue.
They helped me get what I asked for.
Friendly and informative , recommend
Business response:
We're so glad to hear you found our team friendly and informative! Thank you for the recommendation.
On time appt & great service. Helpful staff
Business response:
Thank you for your review! We appreciate you highlighting our on-time appointments and helpful staff. We strive to provide efficient and excellent service to all our customers. We're glad to hear that you had a positive experience and that our team was helpful. We value your business and look forward to seeing you again for your future automotive needs!
The service was fast and dependable!
Business response:
Thank you for your feedback! We're glad to hear that you found our service fast and dependable. We strive to provide efficient and reliable service to all our customers, and we're happy to know that we met your expectations. We value your business and look forward to assisting you with your future automotive needs!
Fast, friendly service Casey took good care of us
Business response:
Thank you for your feedback! We're pleased to hear that you experienced fast, friendly service and that Casey took good care of you. We strive to provide efficient and welcoming service to all of our customers. We value your business and hope to see you again in the future!
Car was not ready when promised and no one told me what was happening. 45 minutes after the promised time I had to go check on it. Other than that, I've always had good service experiences here.
Business response:
Thank you for your feedback. We sincerely apologize that your car was not ready when promised and that there was a lack of communication regarding the delay. This is not the standard of service we aim to provide, and we understand your frustration. We're glad to hear that you've generally had good service experiences with us, and we hope to regain your full trust with your next visit. Please feel free to contact us directly if you would like to discuss this further.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,810 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open at 8:00 a.m.